Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 7089 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 29, 2025 — Rated 10 out of 10 by J.M. Altoona Jiffy Lube
What did you like about your recent visit?

Fast service!

Report a concern   March 29, 2025 — Rated 0 out of 10 by C.C. Clarksville Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

90 bucks for oil change absurd

Report a concern   March 29, 2025 — Rated 10 out of 10 by B.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer service was excellent, I needed to get a few things done. They did them in a timely manner.

Report a concern   March 29, 2025 — Rated 10 out of 10 by M.W. Jiffy Lube of Elkridge
What did you like about your recent visit?

Quickness and professionalism. Kind, good people working there.

Report a concern   March 29, 2025 — Rated 10 out of 10 by S.P. Oxon Hill Jiffy Lube
What did you like about your recent visit?

it was pleasant visit and I was out of there in 15 minutes!!

Report a concern   March 29, 2025 — Rated 10 out of 10 by B.E. Jiffy Lube of Crofton
What did you like about your recent visit?

Always very efficient!

Report a concern   March 29, 2025 — Rated 0 out of 10 by C.C. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I noticed that your salesperson took time to sit down with two white women and discuss everything service detail needed for their cars. Me a black man was not I repeat was not given the same common courtesy when it came to discussing what was needed for my vehicle. The last time I had a cabin filter sitting on the front seat of my vehicle and they gladly installed it no charge. This time they tried to charge me $39 to install my own cabin filter. I thought that was ridiculous. So I will not be going back to that particular location ever again. Matter of fact I have instructed my entire family and my church family not to use that location ever again.

Report a concern   March 29, 2025 — Rated 10 out of 10 by M.S. Jiffy Lube of Beltsville
What did you like about your recent visit?

It was fast and the staff was professional

Report a concern   March 28, 2025 — Rated 10 out of 10 by M.C. Jiffy Lube of Reisterstown
What did you like about your recent visit?

I have always had positive interactions with the people who work at this Jiffy Lube. The gentlemen who helped me this time were professional, kind, and engaging.

Report a concern   March 28, 2025 — Rated 10 out of 10 by C.N. Jiffy Lube of Laurel
What did you like about your recent visit?

I was taken right as I got there and it only took about 10 minutes. Everyone was so nice and polite!

Report a concern   March 28, 2025 — Rated 10 out of 10 by Z.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Very good people fast.

Report a concern   March 28, 2025 — Rated 10 out of 10 by D.O.H.S. Jiffy Lube of Laurel
What did you like about your recent visit?

My service was great from the time I arrived until I left. I always receive great customer service at this location, so that is why I keep coming back.

Report a concern   March 28, 2025 — Rated 10 out of 10 by A.E.M. Jiffy Lube of Beltsville
What did you like about your recent visit?

Professional, quick service

Report a concern   March 28, 2025 — Rated 10 out of 10 by A.B. Jiffy Lube of Johnstown
What did you like about your recent visit?

Quick service. Friendly staff

Report a concern   March 28, 2025 — Rated 6 out of 10 by S.B. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

There were 2 times when my tire pressures were at the proper pressure when I left. That was when I said not to touch it because I had already adjusted them.
Correct tire pressure is 33 psi
March 27, 2025 they were 42 psi when I left.

Have even had them all at various pressures from 35 to 45 . Not sure who you ha e checking thsmese, but they need more training.

Report a concern   March 28, 2025 — Rated 10 out of 10 by G.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The service that I received is fantastic. All of the associates were AWESOME. From the moment I pulled up until being checked out everything was smooth!!! I always do back to back visits with my wife's car as well.

Report a concern   March 28, 2025 — Rated 9 out of 10 by A.M. Jiffy Lube of Crofton
What did you like about your recent visit?

Checking & filling all liquids & vacuuming the interior.

Report a concern   March 28, 2025 — Rated 10 out of 10 by J.D. Jiffy Lube of Millersville
What did you like about your recent visit?

pleasant staff; efficient and convenient.

Report a concern   March 28, 2025 — Rated 10 out of 10 by M.E. Jiffy Lube of Millersville
What did you like about your recent visit?

Excellent Service! Fast and Friendly and Efficient!

Report a concern   March 28, 2025 — Rated 10 out of 10 by N.P.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Services

Report a concern   March 28, 2025 — Rated 10 out of 10 by C.C. Altoona Jiffy Lube
What did you like about your recent visit?

Very knowledgeable staff

Report a concern   March 28, 2025 — Rated 10 out of 10 by W.B. Jiffy Lube of Beltsville
What did you like about your recent visit?

Good service friendly too

Report a concern   March 28, 2025 — Rated 9 out of 10 by M.W. Jiffy Lube of Crofton
What did you like about your recent visit?

Quick and efficient oil change process!

Report a concern   March 28, 2025 — Rated 0 out of 10 by Z.A. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I went there for oil change they didn’t change oil and leave oil cap open.oil spills everywhere on engine.i have to pay a precessional cleaning fee.that’s why never recommend anyone

Report a concern   March 28, 2025 — Rated 10 out of 10 by B.M. Jiffy Lube of Millersville
What did you like about your recent visit?

fast

Report a concern   March 28, 2025 — Rated 10 out of 10 by E.A. Jiffy Lube of Severn
What did you like about your recent visit?

outstanding service

Report a concern   March 27, 2025 — Rated 10 out of 10 by B.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

They change the oil and observed the whole car.

Report a concern   March 27, 2025 — Rated 10 out of 10 by S.P. Jiffy Lube of Beltsville
What did you like about your recent visit?

Very friendly team! Got it done in less time than I expected! Thank you!

Report a concern   March 27, 2025 — Rated 10 out of 10 by C.E. Jiffy Lube of Severn
What did you like about your recent visit?

100% Customer Service The team has been serving my vehicle for over twenty-five years They make every day a great day

Report a concern   March 27, 2025 — Rated 10 out of 10 by P.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

Service is excellent and quick


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