Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 3966 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 4, 2024 — Rated 9 out of 10 by R.F. Jiffy Lube of Crofton
What did you like about your recent visit?

it was quick and easy

Report a concern   September 4, 2024 — Rated 10 out of 10 by D.L. Jiffy Lube of Johnstown
What did you like about your recent visit?

I really appreciate my military discount

Report a concern   September 4, 2024 — Rated 10 out of 10 by P.L. Jiffy Lube of Crofton
What did you like about your recent visit?

Had poor experience with dealer on transmissions tsb. Gave brief explanation to frontline staff they explained your procedure for transmission service. Directly able to answer technical questions to my satisfaction and had me in and out 30minutes. Honda of Annapolis had my vehicle overnight never started service on scheduled 7:30 am appointment next day it was on rack for $150 oil change and visual inspection. Happy to say jiffy lube addressed fluid change in transmission and solved the torque converter judder.

Report a concern   September 4, 2024 — Rated 10 out of 10 by S.T. Jiffy Lube of Crofton
What did you like about your recent visit?

did what I ask. No issues no up-sale.

Report a concern   September 4, 2024 — Rated 0 out of 10 by A.F. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

My engine light hasn’t been on for years and I left there yesterday. Now my engine light is on and my engine was running not as smooth. I’m just not sure what happened. Or if I got the wrong oil. It’s has never happened before. It’s just crazy I got an oil change yesterday evening and now this morning my engine light is on. So I’m gonna he to take it to the shop

Report a concern   September 4, 2024 — Rated 10 out of 10 by V.K. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and friendly

Report a concern   September 4, 2024 — Rated 10 out of 10 by J.D. Jiffy Lube of Elkridge
What did you like about your recent visit?

Quick, quality oil change with a friendly & professional team.

Report a concern   September 4, 2024 — Rated 10 out of 10 by M.R. Jiffy Lube of Johnstown
What did you like about your recent visit?

Fast and easy

Report a concern   September 4, 2024 — Rated 10 out of 10 by L.R. Jiffy Lube of Johnstown
What did you like about your recent visit?

The convenience of service along with the quality of service.

Report a concern   September 4, 2024 — Rated 10 out of 10 by W.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Heather provided excellent customer service!!

Report a concern   September 4, 2024 — Rated 10 out of 10 by J.W. Jiffy Lube of Annapolis
What did you like about your recent visit?

GREAT KNOWLEDGEABLE STAFF

Report a concern   September 3, 2024 — Rated 10 out of 10 by J.G. Jiffy Lube of Dundalk
What did you like about your recent visit?

Very helpful and friendly!

Report a concern   September 3, 2024 — Rated 10 out of 10 by J.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone was very courteous and friendly. The work was done very quickly.

Report a concern   September 3, 2024 — Rated 4 out of 10 by T.T. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Great customer service . Just overwhelmed with all the extras they try to offer you. Everyone was professional and very Friendly

Report a concern   September 3, 2024 — Rated 10 out of 10 by L.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The employees are very courteous and friendly. They get you in and out for service as quickly as possible.

Report a concern   September 3, 2024 — Rated 10 out of 10 by M.E. Jiffy Lube of Millersville
What did you like about your recent visit?

All employees are very kind and courteous every time I visit there I will continue to give great recommendations and tell my neighbors and friends to go there

Report a concern   September 2, 2024 — Rated 10 out of 10 by D.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Expert assistance.

Report a concern   September 2, 2024 — Rated 10 out of 10 by R.H. Jiffy Lube of Laurel
What did you like about your recent visit?

customer service

Report a concern   September 2, 2024 — Rated 10 out of 10 by A.F. Clarksville Jiffy Lube
What did you like about your recent visit?

Service was quick and friendly.

Report a concern   September 2, 2024 — Rated 10 out of 10 by L.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Another area location told me 45 minutes before closing time that they were closed (they were sitting outside eating pizza). This location took care of my oil change- had me in and out in about 15 minutes. I didn’t even know this location existed but will go here from now on. Friendly and professional!

Report a concern   September 2, 2024 — Rated 10 out of 10 by G.W. Jiffy Lube of Annapolis
What did you like about your recent visit?

Polite workers and very helpful

Report a concern   September 2, 2024 — Rated 10 out of 10 by M.M. Jiffy Lube of Elkridge
What did you like about your recent visit?

Just what you want to expect from quick stop oil change service. The staff was fantastic and they had my truck in and out very quickly.

Report a concern   September 2, 2024 — Rated 10 out of 10 by D.P.I.I. Jiffy Lube of Laurel
What did you like about your recent visit?

Great customer service

Report a concern   September 2, 2024 — Rated 9 out of 10 by C.P. Jiffy Lube of Laurel
What did you like about your recent visit?

Service was great. I asked the technician to check my tire pressure and oil level.

Report a concern   September 2, 2024 — Rated 10 out of 10 by J.G. Jiffy Lube of Pikesville
What did you like about your recent visit?

They were quick and honest

Report a concern   September 2, 2024 — Rated 10 out of 10 by T.B. Clarksville Jiffy Lube
What did you like about your recent visit?

Very helpful employee

Report a concern   September 1, 2024 — Rated 10 out of 10 by D.A. Jiffy Lube of Crofton
What did you like about your recent visit?

The service and staff are consistently knowledgeable, informative, and courteous.

Report a concern   September 1, 2024 — Rated 7 out of 10 by U.P. Jiffy Lube of Owings Mills
What could we do to improve?

$35 is way too much for a plug in. This needs to be reasonable.

Report a concern   September 1, 2024 — Rated 10 out of 10 by R.W. Clarksville Jiffy Lube
What did you like about your recent visit?

Clarksville Jiffy Lube always treats me well. Mr Bacon explains what my car needs and thoroughly takes care of all the necessary maintenance.

Report a concern   September 1, 2024 — Rated 10 out of 10 by S.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

The customer services from all of the crew me was excellent!


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