Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8637 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Fast, friendly, competent.

Report a concern   May 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses were very caring and supportive. Outstanding doctors, Facilities were brilliant. Everything felt at ease.

Report a concern   May 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

They got me in fast, answered all questions and got me out fast

Report a concern   May 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Professional and capable staff, all round

Report a concern   May 1, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Good

Report a concern   May 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

professional and friendly

Report a concern   May 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Excellent Service 5 Stars

Report a concern   April 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Always communicative about keeping patients informed and safe

Report a concern   April 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

We were taken care of by the staff in a good professional manner.

Report a concern   April 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Pre op and Dr. were great.

Recovery room nurse was a bit rude and was frustrated that I wasn’t waking up quick enough.
I had some breathing problems and she was a little too harsh.

Other than that it was a good experience.

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great nurses and doctors.

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent care from Anna and Kristina in L&D, Shy from the nursery, Jenny the daytime nurse, and the lactation consultants. Thank you for a great experience!

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

good patient care

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Always show compassion and concern all the people you come in contact with are polite and respectfull. Doctors and nurses work hard to get you in n and out

Report a concern   April 29, 2023 — Rated 7 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Patient discharge education

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Fast and efficient

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very good. Staff excellent.

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All the staff that helped me with my procedure were really kind and friendly and did a great job with all aspects

Report a concern   April 29, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Details and professional from scheduling to after surgery recovery

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficiently run, staff was friendly, always introduced themselves. Do wish the registration process could have been available earlier than 1 pm on Friday and due by 5 pm. I was busy with patients so had to have staff do most of that. The call was <24 hours prior to the procedure. Not sure what would have happened if I had not answered the phone from an unknown number or hadn't just been finishing lunch.

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Absolutely would recommend 100%. Very clean and staff is so friendly and tentative.

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing!!!

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great hospital

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything the staff she wasn’t Baylor is the best

Report a concern   April 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Comforting environment
Compassion from front desk checkin to curbside release!
5 Stars! 10 out of 10!
Max praises available I will give- Thank y’all so much!

Report a concern   April 28, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The front desk staff was friendly

Report a concern   April 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing, friendly and professional staff, nurses and Doctors.
Thanks.

Report a concern   April 28, 2023 — Rated 7 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Some nurses just came up the the outside of the curtain but didn’t even address
Or talk to patient.

Report a concern   April 28, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses check in often. Most staff are friendly. Facility is modern and clean. I felt cared for and also appreciate nursery services.

Report a concern   April 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent service


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