based on 4124 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hospitality
Very kind
Everyone is very helpful, professional and kind. They made me comfortable and that calmed my nerves
All employees were polite, efficient and caring!!!!
Caring and professional
Professional, seen quickly.
I cannot brag enough about Briana and Jennifer in L+D. I had a hard labor, and I would’ve given up if it weren’t for them!
Very prompt kind and professional service thank you
These guys are so nice, It has been my go to place for urgent care when I can’t get in to see my doctor on a days notice. NP Jurry is always pleasant , Ben was awesome, and the nurse too was thorough. The receptionist is nice. I had given inaccurate info regarding when I injured my knee coz I hit it on two different occasions and so I thought I have to call them back to correct it and they were very nice about it even told me it wasn’t going to make a difference since there was just some Age related degenerative changes and not a fracture.
Great attention from all the staff (Doctors, Nurses, Lactations Consultants, General Staff)
Very useful information provided along the stay
Great installations and equipment
Pre-natal coursed provided
It’s awesome
Everyone was amazing. The nurses are saints
Competent nurses and clean facility
Great facility and staff
Kind, friendly and supportive - everyone that helped care for me!!! Not a lot of waiting around - they were prompt and made sure I was comfortable.
Nurses very helpful and attentive.
Staff was very friendly and attentive.
Everyone was attentive, polite and willing to go the extra mile to make me feel comfortable during my procedure.
Everyone was welcoming and provided great care!
However, my recovery nurse lacked in the normal care I’ve been provided before. I asked for water & 10 mins later still did not receive it so I asked my daughter to find the nurse. She then went on to tell us she was used to handling children. Excuse me…you still need to talk to the parents so why was I any different being a 63yr old patient fir ear tubes?
Your system and your people.
Everyone was very friendly, we are from Michigan and our Texas hospital was second to none!
Very friendly, kind, and caring. I really felt as though the nurses and doctor had my best interest in mind.
Everyone was so friendly and took great care of me during my ER stay.
Very thorough hospital. However the check-in and waiting experience was not great. I was told to arrive at 7 for surgery at 8AM. I got there at 7:15 and we had to wait in the lobby area until 9 AM.
Courtesy, ease of registration, cleanliness
Very nice hospital. Clean a unique. Excellent care for outpatient surgery
The staff was amazing from the time I walked through the door. I want to give a special thanks to my pre op nurse. I was very nervous but he was so attentive and made me feel at ease
The nursing staff (aside from my check in nurse) were very uncaring and neglectful.
Compassion
Friendly people