Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4125 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All of the nurses and doctors were very sweet and attentive. I was so thankful that they took such good care of me during a vulnerable time. Thank you again!

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is so kind and attentive. I felt very well cared for.

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

check-in and processing was easy and everyone was super friendly

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and helpful staff

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent check in staff, excellent nursing staff and excellent doctors! Beautiful facility and they love their patients.

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Courteous, professional, friendly, thorough. Efficient and well run.

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All the nurses were amazing! They were all kind, patient, and knowledgeable!

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was friendly, caring and very helpful. The best staff!

Report a concern   March 31, 2024 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Improve the experience to patients, doctor more focus on explaining the issue and give the chance for patients to ask questions

Report a concern   March 30, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent from start to end. Pleasant, informational, professional.

Report a concern   March 30, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was friendly, personable, and knowledgeable. We were amazed by the love and support we received during L&D, as well as during our daughter's stay in the NICU.

Report a concern   March 30, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Clean nice facility. Staff was very friendly and helpful.

Report a concern   March 30, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every thing ran very smoothly. All the staff were friendly.

Report a concern   March 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I was treated quickly and professionally. All staff who I encountered, from Angela at the front desk, to nurses Vanessa and Amber, my respiratory therapist Rachel, and Dr. Dryden, were pleasant. The radiology techs, Jihad and Scott, were equally great.

Report a concern   March 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendliest and most professional staff in a calm, welcoming environment, dedicated to caring for the patient

Report a concern   March 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very friendly! Check in was smooth, communication was clear in what was happening next. Very happy with the experience.

Report a concern   March 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Thanks! Everything was terrific!

Report a concern   March 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Fast and excellent service

Report a concern   March 29, 2024 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

To sit in a room and wait two hours for an xray and still not get one is ridiculous. We left and got in an orthopedist office faster than we could be seen there. Will never go back!

Report a concern   March 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Polit, professional and efficient.

Report a concern   March 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Top notch from beginning to end.

Report a concern   March 29, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The personal (all) great, helpful, cheerful. Some new intervention like pagers are a big help.
Dislike, the person waiting , the waiting room VERY COLD. Not comfortable.

Report a concern   March 28, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Awesome facility, great professional service.

Report a concern   March 28, 2024 — Rated 5 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

Check in at the lobby is a huge issue.

Report a concern   March 28, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is very nice

Report a concern   March 28, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fantastic professional service

Report a concern   March 28, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everything!

Report a concern   March 28, 2024 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

Disappoint as your nurse injured me

Report a concern   March 28, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was heavily involved on my surgery day- made me feel comfortable throughout the procedure.

Report a concern   March 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quick and friendly


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