Customer Testimonials
Excellent, friendly and knowledgeable staff. The guys did a great job on my bike. Highly recommend!
The staff are amazing and super helpful. Will take the time to understand your needs and you always feel like a priority! :)
Your people are. Very knowledgeable and friendly.
It’s great to deal with them
Friendly helpful staff
Knowledgeable. Friendly. Customer-serviced focus.
They did the repair quickly and on time. The bike is working perfectly.
Sales staff are great. Attentive and helpful and knowledgeable.
I had the pleasure of Connor helping me. He was friendly, professional and very helpful.
Fast informative and professional
Efficient workmanship and very friendly staffs
Oliver the sales associate was great. Helped us choose a bike. No pressure.
I really appreciate how friendly and knowledgeable everyone is. Every time I bring my bike in or look for a new product I know i can trust each of them to either fix my bike properly or recommend something useful. I will not take my bike to anywhere else but here thank you guys and especially Mark for taking great care!!
Your team is very helpful and thoughtful. I always feel welcomed in your store, and I feel that your stuff always do their best to provide excellent service.
Found the air valve I required almost immediately and was checked at the register quickly.
Knowledgeable. Polite. Making an effort to research a problem and find a solution
JUST HAD A 1 YEAR TUNE UP, BUT THE BOYS WERE ALL VERY INFORMATIVE, AND WERE A PLEASURE TO DEAL WITH.
The staff was friendly
Always very helpful and knowledgeable.
Friendly staff and good pricing. Fast service on my bike.
Helpful and friendly staff. High quality bikes.
The store is clean excellent stuff and we felt welcome when we arrive at the store and very helpful
Service and knowledge
Prompt service
Kevin was more than helpful describing the issues and concerns with my bike. It is now running great! Look forward to the next service.
They go a great length of time to secure the parts I need for my Brompton Bike from their Vancouver store for my urgent need .
Of course , they are friendly too 😃
Friendly, helpful service
Very happy with pickup of new Electra cruiser.
Doesn’t have the selection of parts for my mountain bike, but that is not the focus of the shop…just a bit less convenient for me.
great location. very knowledgeable team
I am a big fan of Trek and Bontrager products and find the staff to be very friendly, helpful and knowledgeable. The people in the service department go out of their way to help no matter how simple or complex the problem is.
Polite and good price
The great customer service I have experienced every time I’ve been in the Langley location is awesome!
Great deals on bicycle parts and accessories. Wish we had something like this in my province.