Customer Testimonials
Very helpful service, fast, on-the-spot and friendly, knowledgeable staff. Highly recommend Westpoint for products AND service.
The staff it are extremely knowledgeable, helpful, and friendly. The range of products is excellent and if something isn’t available at the location, they find it at one of the other stores or they order it for you. Fabulous customer service, which puts this bike shop head and shoulders above any other we’ve ever used.
The staff at West Point Cycles are professional and knowledgable. I certainly recommend them.
Staff really listen and are knowledgeable about your products
Super friendly, knowledgable mechanics. Always take amazing care of my vintagey bikes.
The staff make it an enjoyable place to visit.
Knowledgeable, friendly staff, reasonable prices
Always a pleasure, lovely staff :)
Parts were in-stock and the sales guy was able to help with changing my disk brake.
Good quality bikes and great service.
The staff were very attentive, friendly and provided valuable advise.
Your convenient location and wonderful sales staff!! Thank you!!
Always excellent service. Staff are very knowledgeable. Love my bike! I got all my kids helmets here too. Safety rating through the roof!
Great staff who was attentive to my requests!
Trek bikes
Veey friendly and helpful employees. Every staff member I have dealt with since I first brought in my old mountain bike a few years ago have been great!
Very professional service. Attentive to details. Staff is welcoming. Thanks 😊 a lot.
the shipping speed
service was good - my bike is great again. thanks.
Great sales staff. Fitted my kid into the proper bike size, sold us on some accessories and a helmet. Big selection of bikes. I would highly recommend anyone looking for a bike to visit West Point Cycles.
Product line-up. Customer service and professionalism. Conveniently located.
Friendly, knowledgeable staff
Good options and excellent customer service
Exceptional service from approachable staff, who never make me feel like I should know something about my bike already. Kindness and patience is the name of the game with the crew at West Point Cycles, and I wouldn't go anywhere else.
Good customer service. First time in store. Picked up what we were looking for.
My daughter likes Trek bikes and the staff, without fail, are friendly and helpful
We travel from White Rock to West Point Cycles to have our E Bikes serviced and to make purchases. The customer service is excellent, staff are accommodating, very friendly and knowledgeable.
They take the time to assists us and answer our questions without feeling rushed. Our bikes are always ready to be picked up on the date and time they schedule.
There is no where else I would take our bikes for servicing given their excellent service and dependability.
John Douglas
Helpful friendly staff. Good selection of products.
great staff and service!
Great service and also nice people. Thanks