Customer Testimonials
Great staff, good knowledge, good bike selection
WPC always has the parts I need or can get them quick at a good price
Helpful and friendly service from all staff
Really good service!
very knowledgeable of their product
Trek products are very good and have an excellent reputation. The service is what makes West Point stand out; over the last 25+ years, I have always had excellent service from the staff, who go to great lengths to make sure I have the right accessory, gear, or parts. They help in searching the market place for the best products available. Oh and did I say friendly, always a feeling of family when at West Point. They always have your back.
Thanks to all at West Point Cycles.
Good service and fair prices. Knowledge staff who are very accommodating.
I bought my Trek bike 12 years ago at the 10th Avenue store. Main Street is closer to me and I always take it there for a Spring tuneup. Great, friendly service.
The Main Street store has plenty of products at reasonable prices. But I stayed for the amazing service: each person at WPC is knowledgeable, friendly, ready to provide best advice suitable to your biking needs. They listen first, and propose a range of solutions after. And from sales to technical support it’s seamless: both sides complement and echo each other. I am impressed and grateful with each person at the store. Thank you Everyone!
I found what I need on-line. It was available for pick up within an hour.
Good service at the store. I will be back. Thanks
Very friendly and knowledgable about e-bikes. Good follow-up as well.
Very helpful. Did the research and found what I needed.
Good selection of products. Good brands. Personable service.
You had the parts in stock .. quick service !
Great service.
Great service and also nice people. Thanks
Very helpful service, fast, on-the-spot and friendly, knowledgeable staff. Highly recommend Westpoint for products AND service.
The staff it are extremely knowledgeable, helpful, and friendly. The range of products is excellent and if something isn’t available at the location, they find it at one of the other stores or they order it for you. Fabulous customer service, which puts this bike shop head and shoulders above any other we’ve ever used.
The staff at West Point Cycles are professional and knowledgable. I certainly recommend them.
Staff really listen and are knowledgeable about your products
Super friendly, knowledgable mechanics. Always take amazing care of my vintagey bikes.
The staff make it an enjoyable place to visit.
Knowledgeable, friendly staff, reasonable prices
Always a pleasure, lovely staff :)
Parts were in-stock and the sales guy was able to help with changing my disk brake.
Good quality bikes and great service.
The staff were very attentive, friendly and provided valuable advise.
Your convenient location and wonderful sales staff!! Thank you!!
Always excellent service. Staff are very knowledgeable. Love my bike! I got all my kids helmets here too. Safety rating through the roof!
Friendly people to help