Customer Testimonials
High end, friendly and helpful staff!
Very knowledgeable and takes time to explain
That was a really good tune-up. And thanks to First name removed for getting the brakes replaced on warranty
A friend from work got a bike from you last year and her husband had researched a bit before choosing your place.
She has raved to me about how much she loves her electra bike and the great service they got.
She has also received so many compliments on her bike.
So I decided to order one. I did not look anywhere else. I ordered a bike just last week and it should be here in a few days.
I received 2 calls from your team, letting me know the status of my order.
Another girl at work is looking for a bike and I have recommended you.
I'm sure I will love my bike and confident that if I have any questions, your staff will be helpful.
So refreshing in an age of mostly poor customer service. Thank you
Good service. Found rapidly a piece to replace ,
Very knowledgable and professional
Haven’t tested out the chain lubricant yet… but psyched to use it on my ebike. Hope the credit terminal finally gets fixed.
Very helpful
Attentive service
Great service and solid products. The only bike store I go to.
Best service, super knowledgeable, the only shop I go to
Great customer service, knowledgeable staff
It was easy to follow the process to order what I wanted and they arrived quickly, complete with a chocolate candy!
Thanks
Dave T
Prompt, professional and totally technically competent
you have to bike items I need and you are located close by
Always helpful and bike service done on time
Both of the staff members that we interacted with on separate visits were excellent.
Service was phenomenal. Enough said.
Nice range of bike products and excellent service program
Friendly and knowledgeable staff make this location stand out from the others.
I like that the team listens.
I roll in, and they’re asking questions not just about the bike, but about me.
And there’s no pressure to buy, the aim to have a good time on two wheels.
Quality people and quality parts.
Friendly knowledgeable staff.
Unfortunately I don’t remember his name, but the man who helped me pick up the bike in store was wonderful. He was so kind with explaining everything to me and helping me pick out accessories. The bike is a gift for my husband and I know nothing about cycling. Truly a 10/10 for customer service! Highly recommend this shop.
Staff are great
Always helpful and attentive. Great knowledge of their products
The service, communication and welcoming in-store experience are all exceptional.
I had a problem with my bike and the staff were responsive, patient and they fixed the problem
Great people and service!
Tim and Sarah. And Trek bicycles.
Great staff!