Customer Testimonials
Excellent service and staff. Always helpful. I would def recommend this company.
Communication upfront by email about possibilities and not overcharging for things that have still a bit of life left !
Quick, knowledgeable and professional service! Every time!
Westpoint cycles took care of my adaptive cycle, very fast and efficient. I would go back there and then also would recommend them to friends.
Scott Patterson
Very good personal service and listened carefully to my wants and needs!
Excellent service
The staff at west point are great ready to help. needed a specialty part was not sure of the exact part required they took the time to help me find the part and order it and canceled the wrong part i had originally ordered
Good quality products plus great selection. The service is excellent.
You are a perfect location for us and we always have excellent service from your team.
Everyone on staff very helpful. Thank you!
People are friendly and helpful. awesome service.
I bought an Electra Townie Go 5i and absolutely love it. The customer service was so great when I bought it, that I keep coming back for everyone of my bicycle needs. And I am always so happy when I leave!
Quick and affordable bike repairs
Fast, accurate order fulfillment and shipping. Thank you.
Service was excellent. Have a bad memory sure wish I could remember. The guy that I dealt with. He was amazing.
You are promoting, efficient and not pushy
I like the service done and the customer service.
Good advice. Good servicing. A decent range of products at reasonable prices.
Done on time, and bicycle brakes are now much improved. Good and helpful service.
Great communication with the sales team (they put item away for me as I had to drive 2h to pick it up). Nice, clean store and good variety of products.
It is nice to have a specialty bike store that is a locally owned small business in the neighbourhood. Service was friendly and efficient. Definitely the place to go for all your biking needs.
great products and staff very informative and friendly
Great friendly service people. Thorough work and on time.
Recommend the most suitable products and service is consistently faster than I expect
The service I requested was prompt and complete!
Responsive to my interests and priorities.
Excellent service: friendly and competent (again)!
Friendly, knowledgeable, efficient
Randy was very helpful. He adjusted my seat post, installed a new mirror and gave me great information on a possible new seat for my pedal bike.
Helpful staff
I love that at Westpoint you can just talk shop. They are service first!
Bikes, adventures, parts, what's new. It's not an intimidating place.