Customer Testimonials
Always focused on the customer
West Point Cycle - Main St. offers excellent customer service, responding quickly to inquiries about products and delivery options. I purchased a bike rack online and requested it to be shipped to Langley for convenience. The item was available for pickup in Langley the very next day.
Friendly, fun and engaging. I'd go back for sure.
Your Service was over the top !!!! I have always been a Trek customer so your products are my #1 choice.
Great products, great service. I would recommend the place
Awesome services
Been taking my bike here for servicing for about 8 years, and it always feels like a new bike after! Thanks!
Great, fast service on a repair, plus helpful information on bikes generally
Great bikes and excellent service!
Great selection and customer service!
I ordered some bike parts and had great service from Fran. Would definitely recommend this shop.
Enthusiastic and helpful sales staff.
Prompt and polite
Nolan provided excellent efficient assistance. I got exactly what I needed. I was in and out of the store in no time. I so appreciate having a bike shop in my hood!
I am a very loyal customer over many years although I haven't had need of your services and products for some time--that says it all!
Dr. David Hunt
Staff are friendly and knowledgeable
Staff very friendly, courteous, helpful and Knowledgable. Spent the time with us to go over components and what to look for in a bike purchase based on level of rider. Level of after sales support really good with complimentary 30 day and one year maintenance. Would definitely recommend this company and this location
Incredibly knowledgable, kind, patient and helpful.
I like everything about this store. It is the oldest bike store in Vancouver, the people working there are competent, helpful and also welcoming. They are Trek specialists and good advice.
Amazing staff and I can’t say enough about their friendliness and great customer service! Awesome job folks!
Great staff great help great vibe
The bike was the same price everywhere, but the sales guy was very polite and helpful.
Only suggestion would be to have inventory showing on website.
I have taken my bike for all its service to West Point Cycles Kerrisdale, since I bought it there 3 years ago. Their service is great and done right the first time. I highly recommend them for both sales and service!
Staff are very friendly and knowledgeable about the products they sell.
I appreciate the no nonsense honesty and clarity in the work that needs to be done. Moreover, all the staff are sincere and friendly.
fast delivery
Very professional, good workers that are friendly.
I try to support my LBS.
Warm greeting. Competent services.
Great friendly service! West Point Cycles is the best.