Customer Testimonials
Been taking my bike here for servicing for about 8 years, and it always feels like a new bike after! Thanks!
Great, fast service on a repair, plus helpful information on bikes generally
Great bikes and excellent service!
Great selection and customer service!
I ordered some bike parts and had great service from Fran. Would definitely recommend this shop.
Enthusiastic and helpful sales staff.
Prompt and polite
Nolan provided excellent efficient assistance. I got exactly what I needed. I was in and out of the store in no time. I so appreciate having a bike shop in my hood!
I am a very loyal customer over many years although I haven't had need of your services and products for some time--that says it all!
Dr. David Hunt
Staff are friendly and knowledgeable
Staff very friendly, courteous, helpful and Knowledgable. Spent the time with us to go over components and what to look for in a bike purchase based on level of rider. Level of after sales support really good with complimentary 30 day and one year maintenance. Would definitely recommend this company and this location
Incredibly knowledgable, kind, patient and helpful.
I like everything about this store. It is the oldest bike store in Vancouver, the people working there are competent, helpful and also welcoming. They are Trek specialists and good advice.
Amazing staff and I can’t say enough about their friendliness and great customer service! Awesome job folks!
Great staff great help great vibe
The bike was the same price everywhere, but the sales guy was very polite and helpful.
Only suggestion would be to have inventory showing on website.
I have taken my bike for all its service to West Point Cycles Kerrisdale, since I bought it there 3 years ago. Their service is great and done right the first time. I highly recommend them for both sales and service!
Staff are very friendly and knowledgeable about the products they sell.
I appreciate the no nonsense honesty and clarity in the work that needs to be done. Moreover, all the staff are sincere and friendly.
fast delivery
Very professional, good workers that are friendly.
I try to support my LBS.
Warm greeting. Competent services.
West Point Cycles was extremely responsive in their service, and shipment was surprisingly quick. They have a good selection of parts at good prices, also. I'm very happy with them.
Staff who know their products and what to recommend when you seek their thoughts.
When they can, they will come ask what they can help you with. Most times though they are almost always occupied with another customer with one or two waiting around.
Excellent service, job done very well and finished in 3 days.
Friendly, helpful staff and my pump was fixed quickly … very appreciative.
Great neighbourhood location and vibe, staff always very helpful and knowledgeable
great service
Awesome services