Customer Testimonials
Your service is fast and efficient and thorough.
Great, attentive service. Request product that was put on hold for me to pick was brought to the sales desk as soon as I introduced myself to the staff.
Always excellent service, very knowledgeable staff and very fair in how they treat you and charge you.
Great customer service!
Staff was awesome. Order came in on time/as promised. Very efficient and friendly. Prices are competitive.
Your services are reliable, professional, honest, efficient, , value for money,
As well, communication is five star!
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Great sdervice
I was contacted by phone after sending an email. I was provided with all details I needed to get a new Trek bike
The service/staff there are very kind and professional. I'll probably buy my next bikes from there if I want a Trek.
Great product knowledge, not pushy, took time with us to make sure we were completely satisfied. I have been a customer for over 50 years, and will be for a few more I hope!
Front recetionist’s kindness
Prompt service and average prices.
The salesperson went above and beyond to help with my purchase. I appreciate it.
I am very appreciative of the recommendation for the light that I received.
I love that at Westpoint you can just talk shop. They are service first!
Bikes, adventures, parts, what's new. It's not an intimidating place.
Excellent service and staff. Always helpful. I would def recommend this company.
Communication upfront by email about possibilities and not overcharging for things that have still a bit of life left !
Quick, knowledgeable and professional service! Every time!
Westpoint cycles took care of my adaptive cycle, very fast and efficient. I would go back there and then also would recommend them to friends.
Scott Patterson
Very good personal service and listened carefully to my wants and needs!
Excellent service
The staff at west point are great ready to help. needed a specialty part was not sure of the exact part required they took the time to help me find the part and order it and canceled the wrong part i had originally ordered
Good quality products plus great selection. The service is excellent.
You are a perfect location for us and we always have excellent service from your team.
Everyone on staff very helpful. Thank you!
People are friendly and helpful. awesome service.
I bought an Electra Townie Go 5i and absolutely love it. The customer service was so great when I bought it, that I keep coming back for everyone of my bicycle needs. And I am always so happy when I leave!
Quick and affordable bike repairs
Fast, accurate order fulfillment and shipping. Thank you.
Very friendly, helpful and courteous staff