Customer Testimonials
everything. Your staff, helpfulness, expertise. And you took such good care of my wife and got her the perfect lightweight city bike.
Great selection of bikes and accessories to purchase in store or online.
everything went well and smooth
Excellent service!!
I can’t imagine better service than I’ve just received at West Point Cycles as I went through the process of choosing my “dream bike”! From finding the right size, model and specs to suit my needs to providing me with proper fitting, safety advice, answering my questions and helping me select the accessories I needed, the team at West Point Cycles hit it out of the park. I also feel confident that the follow-up bike checks offered will ensure that any issues that may arise as I get used to my new bike will be addressed to keep me safe and comfortable on the road.
Your customer service absolutely rocks! Totally outstanding. I travel more than hour to do business there and totally worth it! At times wish had more stock in.
The staff especially Andrew
Friendly, helpful service. Good product selection and prices.
Friendly, fast, competent. Good prices.
Customer friendly staff.
Knowledgable, and presented options on bike servicing.
Staff researched my query about bike battery replacement key and found a solution and price estimate that they conveyed to me when I picked up the bike.
I recommend this bike servicing business......especially now I know that my battery can be rekeyed if necessary.
Great service. Amazing product warranty.
Great service, good work..... but a little pricey
Great product and spectacular service! What else more could I ask for. Thanks!
Super service and super staff.
Great customer service who go above and beyond what you would expect.
Great customer care. I appreciate the quick response when my order was delayed. Thanks!
Angar was fantastic in getting me set up and his product knowledge was excellent with not only the bike I purchased but accessories I required for comfortable/safe riding. No up sell or pressure at all and took the time to get me into the right bike for my riding level and intended terrain. Very good experience.
Helpful and friendly staff who don't try to sell you thing you don't need. Quick turn-around on serviced bike.
Ordering online was an ease and great customer service.
I find the staff really friendly and helpful; it's a welcoming place! They go out of their way to accommodate timing. Mark served me last time and he was great! Thank you, all.
Great staff & service
Friendly and capable service
I am very please with the service I received at the shop. I will come back and shop again for my bike's matters . Thank You very Much !
Friendly & competent service.
I like the brands you carry and the fact that if you don’t have something at the Langley store you usually have at another location and can bring it in fairly quickly.
Excellent service!
the store staff were very helpful and friendly to check other locations for colours, sizes and get them transferred.
Great products, especially the Trek bikes and awesome service!!!
Very friendly and helpful sales people.
The sale price for service was excellent amd the service itself was superb.