Customer Testimonials
I am so impressed with the warm and prompt service and attention the moment I stepped into the store that I received from Lauren upstairs and the mechanic (?Ken?) from downstairs. As well the prompt completion of the work and effective communication with me during the process.
Great service. Fast response. Fair pricing.
Great support in buying my new Marlin - knowledgeable staff, clearly understood use
Helpful friendly staff
Attentive and knowledgeable staff person, knew products I was looking for very well.
Great service with friendly, knowledgable staff. Service completed on time with text message notification and emailed service summary.
Gurpreet was excellent with her customer service. She helped me even when her computers ere down and allowed me to purchase item on good faith
Competence, wide range of products, prompt courteous service, good locations
Excellent service!
Friendly and helpful
Great service. Knowledgeable and friendly
Good selection
Good prices
Quality
Great customer service, always friendly and helpful staff!
Prompt and efficient and knowledgeable service.
Fast, knowledgable, and extremely professional service!
Excellent service and care for customers. I've been pleasantly surprised every time I have visited the Kerrisdale and the Main St locations.
Excellent transaction with West Point. They had an item that was difficult to find. Shipping was fast. Highly recommended.
Honest and great service!
We have bought many bikes through you and the staff are always knowledgeable and friendly. When we need a service appointment for any reason, the availability of times is always prompt and the problem or servicing is resolved in a very timely manner. We will continue to use your bikes and products and would easily recommend your business to our friends. Thank you
Marc, Liam, Randy ALWAYS amazing👍🏼
Knowledgeable friendly helpful staff
Product is well made and competitively priced
Service is timely with short turnaround time
Store is well organized
Staff offer suggestions and recommendations on riding tips and products
No hard sale pitches
Seem honest.
Very friendly, helpful and courteous staff
Your service is fast and efficient and thorough.
Great, attentive service. Request product that was put on hold for me to pick was brought to the sales desk as soon as I introduced myself to the staff.
Always excellent service, very knowledgeable staff and very fair in how they treat you and charge you.
Great customer service!
Staff was awesome. Order came in on time/as promised. Very efficient and friendly. Prices are competitive.
Your services are reliable, professional, honest, efficient, , value for money,
As well, communication is five star!
Gurmeen went above and beyond to help us and make sure that we felt good about what we were buying. Thank you!