Customer Testimonials
Quick to service walk in problems
Very helpful and cooperative staff...love the bike !
Friendly staff who are very accommodating.
friendly and knowledgeable service staff, where able to get me in quickly !
Good choices, great prices, prompt delivery.
Good day.
After several days of shopping, I came across your web site. West Point had the best price. I added energy gummies to make the shipping free and Bob's your uncle. In fact the deal was so good I purchased another Utility trunk bag. I just received the first unit today, looking forward to installation.
Thank you
Good quality products at a competing price. Delivery was within a reasonable time.
Thankfully West point cycle was there to restore my damaged bike to like new for peanuts.
I am a happy commuter now and would suggest using them for bike repair and maintenance.
I am a former aircraft mechanic with a current millwright ticket.
High-quality products
Friendly, Attentive & Responsive sales staff
Helpful staff
Super friendly and knowledgeable staff. Willing to go the extra mile for us. Kind!
Professional and quick. On time
They are very professional, polite, knowledgeable and friendly. 10/10 service!!
Friendly and helpful whenever I drop in
very helpful and friendly employees
Your staff is very friendly and helpful!
Polite and patient. Not everyone is a bike expert so the ability to answer questions without talking down is appreciated.
Friendly Staff & Excellent Service done on my bike, professional and done in a timely fashion
Personal knowledgeable service
Great team at the service department, friendly, to the task and your back on the road or trail again!
Online service was very efficient and I appreciated the follow up in terms of arranging for pick up of the bicycle I ordered
Efficient, friendly service. Reasonably priced
I have found West Point Cycles to have knowledgeable staff and well stocked stores. They have been my go bike store for many years.
Great friendly service, very knowledgeable. Andrew is amazing!
great service and delivery (& sale pricing)
Friendly knowledgeable staff! Excellent technicians!
Friendly neighbourshop bike shop since 1950s.
The staff was very friendly and helpful unlike many other bike stores they did not sit around and wait to be asked a question they came over and asked if we needed help and answered questions we had. Very knowledgeable staff up front as well as in service department.
Great service from knowledgeable people!
Bought my bike there recently, a Trek AL4. Returned this week for shoes. Needed an unusual fit, and found what I needed in an extra wide shoe. Appreciate the effort made to have good stock in the store. The woman who helped me was great, well informed and patient. I'll make an effort to remember her name, next time..