Customer Testimonials
I like the service done and the customer service.
Good advice. Good servicing. A decent range of products at reasonable prices.
Done on time, and bicycle brakes are now much improved. Good and helpful service.
Great communication with the sales team (they put item away for me as I had to drive 2h to pick it up). Nice, clean store and good variety of products.
It is nice to have a specialty bike store that is a locally owned small business in the neighbourhood. Service was friendly and efficient. Definitely the place to go for all your biking needs.
great products and staff very informative and friendly
Great friendly service people. Thorough work and on time.
Recommend the most suitable products and service is consistently faster than I expect
The service I requested was prompt and complete!
Responsive to my interests and priorities.
Excellent service: friendly and competent (again)!
Friendly, knowledgeable, efficient
Randy was very helpful. He adjusted my seat post, installed a new mirror and gave me great information on a possible new seat for my pedal bike.
Helpful staff
Service was amazing, care about the customer and the overall fit for the bike!
Staff was great they made me feel welcomed and would definitely come back when I visit the city again. They give me a reason to want to take my bike with me when I make another visit.
Randy was amazing and answered all my questions and made sure all my concerns were dealt with.
Very nice and helpful service from people who know what they are doing! (the only reason that this didnt get a 10 is that I was not aware I'd be charged $30 for labour when I made the purchase. Not unreasonable, just nice to know ahead of time.
Ordered online and picked up the next day!
Your staff are very knowledgeable and helpful. My order order was processed in a timely manner.
Easy and quick to order!
Service is always on point (friendly, knowledgable...)
I've been returning for over 20 years.
Quality, price and speedy service.
I just placed an order for FX1 Disc. We will be getting the 2 bikes in 2 weeks. so far so good. Thanks
Always friendly and helpful. My go to place for quick parts and accessories and advice.
Delivered the products I wanted delivered quickly with excellent personal service.
Great staff , always do a great job with all my bikes , road , gravel and TT .
Prompt, courteous and helpful staff.
The team at West Point on West 10th are consistently very friendly, helpful, knowledgeable, flexible and patient!
They provide great advice on all aspects of cycling, from the smallest accessory to major bike purchases.
Customer Service has always been at a high standard and their pre and after-sales service is excellent.
The store itself is well-equipped and the staff are always happy to help source other items.
I have been a regular and loyal customer for about 10 years and would definitely recommend them.
thanks!
First name removed
Friendly excellent service!
You are promoting, efficient and not pushy