Customer Testimonials
The guys in the service department are awesome. Professional and knowledgeable! Thanks for looking at my daughters bike and mine right away before closing time!
Staff are always knowledgeable, helpful, and give appropriate advice.thanks Chris for my new helmet after 25 years.
Great staff!
Amazing customer service!
Very efficient and helpful. Not overly priced for repairs. They have my support. Thanks. Cheers. First name removed
This store is excellent. The technical staff are helpful and knowledgeable
Great sales team that knows about bikes. Super friendly and always helpful.
Efficient, friendly, pricing as expected
Quick and affordable bike repairs.
Outstanding service. You guys fixed my son’s bike immediately when you discovered that he was 2 days into a 5 day mountain biking camp. We can’t thank you guys enough for making this happen under such short notice. Many thanks!
Amazing customer service.
Friendly staff and great product
The customer service representative dealt with my flat tire issue immediately and I was able to take my bike home. It took about 20 minutes.
Thank you for effective and efficient action.
First name removed
Great and efficient service without the attitude! Always helpful.
Andy Metten
Friendly and gave me good advice
Very polite helpful staff. Especially the service department who went above and beyond for me.
The fellow that helped me withe purchase of a jersey was excellent
Purchased online, was notified for pickup, and staff member was very helpful and expedient.
My questions were answered accurately and quickly and my order arrived quicker than expected.
Great service! Super helpful, friendly service. Thanks!
Selection of bikes
Brompton selection, friendly service.
Guys knew what they were doing.
9 rather than 10 'cause the cleaning wasn't super detailed ... :)
Thanks!
First name removed
Service was good and honest. Prices seemed fair.
Fast, good service, good advice. Bike service is in-house which makes a huge difference to speed and quality.
knowledgeable friendly staff, quick service
Knowledgeable and friendly staff.
Great products.
Fast and efficient service.
The West Point cycles team was courteous and polite, efficient with their work. Thank you!
The staff was unbelievable. Service and knowledge about bikes - incredible. I will be sending friends to your store. Thanks for saving my day.
You took the time to answer my questions and fix my bike and kept me knowledgeable of what you were doing I find that very impressive