Customer Testimonials
Service department is doing great job!!!
Local - close to home, friendly, good service and advice
Friendly staff very knowledgeable. Great website easy fast pickup.
Prompt, courteous, efficient service. Product is what I wanted. Shipped quickly and well protected. What else can I say? I give you a 10. Thank you.
Truly make sure your bikes are in the best shape possible for use
Great customer service as staff helped me install the product.
Great customer service.
This is the best bike store I know. The staff is friendly and helpful. And they sell great bikes.
Staff are friendly and know their products well. Not intimidating and very personable. Thanks for the quick service
Fast, friendly, knowledgable service- a very pleasant surprise
Great service and great deals!
Great service from kind and knowledgeable Mark!!!!
I will be Trekking back!
Thanks again.
Sharon
Oliver was superb at putting together an esti mate for me
We found West Point Cycles a great place too deal with. All their staff are friendly and very accommodating promptly attending to our needs. We purchased our Trek Vale EV bikes from them and are very pleased.
Thanks for the help choosing and installing handlebar grips!
excellent product and service
All around awesome!
The team is very informative and friendly! Lots of product options nicely laid out. I feel like I’m somebody when dealing with the staff. Also I’ve been in a few times and the one young man that we bought my sons bike from remembered us.
Quick delivery and excellent prices! Can’t say fairer than that 😊
Professional staff and very kindy
Oliva from the service team spot out the potential safety concern for my daughter bike as well.
Main st West point Cycles is the best in town!
Thorough, accommodating, informative
Good product selections and, even more importantly, good relational customer service!
Website was good and easy to find what I was looking for. It was in stock at the location it said it would be. The staff were friendly and helpful without being pushy. They were happy to let me look around but responsive when I had questions.
Great service, very knowledgeable
The staff are helpful and knowledgeable!
I was helped right away, and got exactly what I needed!
Informative and took time to answer my questions
We like our Trek Bikes.
Helpful staff and good service at Westpoint Cycles Langley. Thanks
Incredible service staff!
Knowledgeable, caring, honest business practices, professional in every interaction.
Technical proficient. Attention to detail are how I would best describe the work performed on my bikes.
I have been using their services for 6 years now.
I would recommend family and friends.
I had a complex problem with my drivetrain and i am an experienced mechanic. These folks were fast to find root cause, great at communicating options and both efficient and precise at carrying out the service
Very knowledgeable, friendly and helpful staff