Customer Testimonials
knowledgeable staff, all the gadgets
Love how your staff are knowledgeable, attentive and patient. They never upsell, only suggest what you need
responsive and informative
Andrew and Lukas are exceptionally helpful, courteous, thoughtful and professional !
I bought a new bike with their help !
Friendly
Good communication, fast service, competent work, parts in stock.
The staff are exceptional!! Polite, knowledgeable, helpful. I know they know their stuff and I trust their expertise
Great help, great service. Access to parts when you need them fast.
Friendly service and competitive prices.
Friendly knowledgeable service.
I received the service I was hoping for straight away. Very nice and helpful staff.
Staff are extremely helpful and pleasant!
Products are a bit high end.
Everyone was sooo great! Above and beyond. The guys ensured that I knew and would not forget about the 1 month and 6 month free service. Just really attentive and great xcustomer service. I will always buy my bikes here. :)
Very friendly welcoming staff
Very good
Always get good service
Friendly and knowledgeable staff. One of the few places that carry Assos
courtesy
promptness
laughs
straight-forwardness
Best service in the city. Staff are very knowledgeable, friendly and just want to make you happy.
Fast courteous service with a smile and good service
Great service. Friendly and helpful staff.
Helpful and knowledgeable staff who carefully explain equipment options.
5 star
I like the friendly, thorough knowledgeable, and professional service.
The service was great. I was called exactly when I was told, the staff I dealt with were very polite and helpful. I was happy with my experience.
The services guys are good guys!
We bought 2 electric bikes from West Point and have had excellent service to date. Very happy to have done business with this organization. Shout out to Jack Sit
BH
Consistency, focus on customer service, approachable mechanics
Friendly, reliable, knowledgeable staff.
The staff are the most friendly and helpful I’ve experienced in a bike shop in a long time! We’ll be coming back often for my bicycle needs.