Customer Testimonials
Personnel friendly, informative, and educational!
Jessica was quick to fix an issue with an order. Great customer service!
Customer service was excellent and very informative
Kevin worker wonders on my bike and went the extra miles on internal cable routing and brake alignment and delivered right on schedule
Very helpful, managed to fit me/bike in early and super quick!!!
Thank you!
Service was friendly, capable, and fast.
Great selection of bikes. Informative and helpful staff. Met with Gurleen who made us feel very comfortable in trying out a number of bikes and assisting us in making the right decision. Thank you.
Timely and professional service
Great product and the staff was very helpful.
The service, information and expertise that Bob provided made the whole purchase process seamless.
Very efficient for adjusting my derailleur cable tension, and diagnosing wear. Your technician then very promptly set up a future appointment for me do do a much needed replacement repair of the gears and the chain.
Great sales team at the store!
Teresa and Nolan are awesome! The Kerrisdale location has always been one of the best bike shops in the area, no doubt thanks to Bob’s tenure and the excellent team he puts together.
I recommend West Point all the time. You won’t find a more honest and knowledgeable bunch of people anywhere else.
A great local bike shop that offers prompt and professional service. The team at the 2nd and Main store are very knowledgeable and friendly. Definitely a reputable place to shop.
Your staff in the service department was very helpful and professional; they were able to do the repair quickly while I waited. That is good customer service.
Great service and friendly staff!
Great bike service.
Number one… Knowledgeable staff. Rayne was amazing. Chris was great too!
Rayne was totally able to get me the best bike for my needs. So appreciated the expertise and in-site into what might fit my needs.
Quality product. Did my own research prior to coming to the store.
All staff was friendly and welcoming
Stag have been very pleasant to deal with and very knowledgeable. I really enjoy dealing with this store.
Location
Knowledgeable and friendly customer service. Good selection of bike accessories.
Great service
Really like my bike and the service is fantastic. All staff I have ever dealt with are amazing.
Great service and good people
Great interface, good service.
A rarity these days
Salesman Bob Gifford was a pleasure to deal with. Excellent product knowledge which made the
purchase of E-bike, helmet and accessories a smooth process.
Always freindly good service on time and good price
Excellent service provided by knowledgeable, customer oriented staff.
Good selection of bikes, components, and accessories.
Andrew was great
Quick and reliable Service