Customer Testimonials
Service and follow up is excellent !
Staff knowledgeable and friendly !
My service was amazing, walked in with a flat and was taken care of right away.
Great service and knowledge!
Excellent people helping cyclists
Very friendly staff! Appreciate the service on my oldie but goodie bike!
Excellent service all around. Elvia was knowledgeable and extremely helpful.
Took my flat tire in to be fixed. it was done the same day.
The store Rep Billy provides excellent and friendly service.
Bought a bike, Staff was friendly and informed. 25 minutes later I was on my way with a new Trek bike.
Thx
They had what I needed at a good price.
Friendly, great punctual service!
Employees are really attentive to customer needs. Offers to help move bikes to and from car. Recommend tire replacement & choice of which tires were best and why.
Great service & knowledge of bike!
Professional staff. Good bikes.
The staff
Everythong
Service!
Very knowledgeable and helpful employees
Great service from south Naples store, with great price. Verve built for longevity and many miles.
I was happy to see they did the right thing: give the customer what you offered him at the time of purchase.
Convenient location and the bike I wanted was on sale.
My experience with the store at 8291 Dani Dr Ft Myers was great, Steve was very helpful. I did have problem with gift cards given to me by my sons in Columbus Ohio. I have two gift cards that were purchased at a Trek store in Gahanna Ohio. Steve said your Trek gift cards can only be used in the in store where they were purchased. That is a very poor corporate policy.
I will telling my friends not purchase Trek gift gift cards.
Salesman was very friendly and set me up with a bike that meets all my needs.. Will shop there again.
Professional and friendly
I have received amazing products and services from Trek Estero for the last 10+ years I have worked with them. My Trek bikes have been wonderful and the service even better!
The friendly and helpful service was greatly appreciated.
Great service!
Very knowledgeable, helpful, efficient and punctual. Always a pleasant experience.
I’m consistently impressed by Trek Bicycle Shop’s commitment to quality and customer care. Your diverse selection of bikes—from sleek road models to rugged mountain and versatile hybrid options—caters to all riders, complemented by top-notch accessories and maintenance gear. What truly stands out is the staff’s expertise and genuine enthusiasm. You take time to understand my needs, offering tailored advice without pressure, whether im a novice or seasoned cyclist. The welcoming, no-pressure environment makes shopping a joy, and your post-purchase support (like expert bike fittings or quick tune-ups) ensures long-term satisfaction. This blend of premium products, personalized service, and ongoing support makes you a trusted destination for cycling enthusiasts. Highly recommend!
Nice and fast.