Customer Testimonials
The staff was great, they took me right in fix the bike. I would recommend Trek Bicycle Store to everybody!!
The customer service is unmatched
Cory and Billy were so friendly and helpful. They helped me pick out the right bike for my lifestyle and made sure my accessories were all on and ready to go when I picked it up. Better customer service than any other bike store in SW Florida!
Great staff. Friendly and helpful
Good customer service
Friendly disposition to help
Quick and painless fix on my back tire - in and out of the store in 15min
Service department is stellar. Very knowledgeable and helpful.
Very professional. Had good suggestions on my repair and suggested the lifetime flat policy.
very friendly professional service
Great customer service. Able to accommodate me with my needs.
Very personal, direct, and very honest, Great place to buy a bike or bring it in for service, You're going to get what you paid for
I'm 97 yo guy dependent on transportation on my Sun Recumbent Trike bought from Trek in Stuart about 5 years ago and needed to have a front tire replaced while I waited in store. They were totally accommodating despite a full agenda for maintenance jobs scheduled - so kudos for their flexibility and consideration! Thanks, Ed Fisher
Ordered a Trek bike. 10 days to get in, just like He said. Love the bike. Such a smoooooth Ride
Very professional and expert service.
Outstanding service on all bicycles, even those not purchased at the shop. Outstanding and very knowledgeable technicians, and always service with a smile. We are fortunate to have such an excellent bike shop in our community. Thank you.
Outstanding knowledge and service - always!
I love the service I have received after buying my trek fx4. I opted for the service package which gives me discount on parts and maintenance.
I ride the bike for exercise daily.
It’s a great local bike shop!
Employee is wonderful.
best experience ever on two E bike purchases at once.
Cris is master technician
What a great experience working with your shop! From my first call to the pick-up of my bike, the staff was knowledgeable and kind. I will be back!
I brought my bike in to get a flat tire fixed on Sunday afternoon, and they fixed it right away. David was very professional & courteous and unloaded & reloaded my bike from my trunk. I will definetly recommend Trek to others.
Very professional and caring.,
Quality products
The staff at this store is very professional, knowledgeable and friendly. Even when I had a question outside the regular scope, they were able to handle it with excellence.
Open on Sunday. Repaired my flat tire.
I needed new handle bar grips. I called at closing time to see if they had replacement grip available for my bike. The young man told me they did! I mentioned I would be by the next day. He heard me asking about the grips while speaking to the rep that greeted me at the store. He came out with the grips. So impressed!!!
Everyone was so friendly and helpful. They made me feel better about being a novice with so much to learn and guided me to find the bike that is right for me.
Professional and friendly