Customer Testimonials
Staff was very helpful and professional. Mike did a great job on my annual maintenance and replacing the tires . Would highly recommend this store
It was a pleasure to deal with Scott.
Seems to be a good product so far but I have not had the chance to ride it due to weather
Our salesman was excellent. Explained only benefits and not pushy at all. Great team!
Great service, quick turnaround, friendly staff
My road bike was repaired in a timely and professional manner. The staff of Jeff, John and Heath were friendly and helpful.
The gentleman working on the floor was absolutely amazing. Thank you for your service to this store. Kind and patient. Definitely recommend this location.
I purchased a bike from Trek Bicycle Store of Vero Beach and have been back numerous times to purchase accessories, bike customizations and obtain service. Each time, I have been met with professionalism, courtesy and knowledgeable bike representatives that address my needs.
Fast shipping service!!!
John was very knowledgeable and helpful. He was also very friendly.
Knowledgeable, friendly, professional staff.
The bikes are high quality and last years. The staff at the north palm beach store are all very knowledgeable and have great customer service.
Knowledgeable staff. Easy to talk to.
Service/sales personnel are great. Kind and helpful.
All the staff at this store are great.
Helpful advice
It was very good service. Thank you!
Staff is great, major step up from staff at Port Charlotte store..
Great in store help and advice
Great product and great service and most importantly you stand behind your work. I have a Verve 3 and I am extremely happy with this bike.
Great service - friendly, efficient.
Quite possibly the best customer service experience I’ve ever had!
I was looking for a special bike for my girlfriend as a surprise for her birthday. I had very little knowledge about bicycles going in to the shop. Ryan greeted me immediately and ended up spending at least a half an hour educating me and helping me choose the perfect bicycle for the most important person in my life. Ryan was extremely professional, patient and generous with his time and made sure I had all the information I needed to make the right choice.
Tony helped me immensely when I picked up the gift and made sure that the bicycle was in perfect condition and advised me of the need of lights to ensure the safety of my girlfriend on her rides.
I so much appreciate the care and dedication to their clients that I received from Ryan and Tony. My girlfriend and I will be lifelong clients and I will return soon to purchase my own bicycle.
The folks at Trek on Six Mile Cypress are professional, helpful and very friendly. They do a great job.
Excellent service
Friendly knowledgeable staff and great product.
The Ft Landerdale staff goes out of their way to get the customers ready to ride, even coming in on their day off to bring necessary parts. Best customer service in town. Always smiling!
Friendly, fast, competent service. What more can one ask for?
Love our Trek bikes.
Bike service that listens and keeps me safe.
Outstanding service, very knowledgable technicians and super friendly
Knowledgeable, friendly, and efficient service getting my gravel biked tuned up.