Customer Testimonials
Excellent service and advice. Thank you very much!
Great staff.
Always great service, no waiting, First name removed
The person behind the counter.
I went to Naples Trek with a flat tube and I couldn't find the sharp in the tire itself, despite trying twice carefully. "John" found it after a few minutes of patience, and tried valiantly to remove it. I bought a new tire and tube, and learned a little bit about methods to find the sharp.
I felt appreciated as a customer and advice was freely offered.
1st class training by someone, or just good people.
John in service was great took time to explain what was wrong with the bike
Really quality work bike rides like new
Had a flat with blowout the day before a scheduled Sanibel ride had to hustle to the Trek South Naples. I got there at 540 they replaced my tire and tube and had me out before 6. Friendly and great service. My Trek was perfect for the Sanibel ride. Thank you!
Dale F
Prompt, polite, good work.
Fast and friendly service. Highly recommend this store.
They arrived to pick up the bike when they promised.
It was fixed in a short time and delivered back in a short time!!
Cost was reasonable too!
Barb Brown
Outstanding service! I was given 100% excellent personal attention and advice from the minute I walked in. Chris had encyclopedic knowledge of what I needed and patiently helped me make all decisions. The process was easy and a pleasure, which was a surprise as I am no expert and was expected confusion and uncertainty. All in all great experience.
Knowledgeable personnel to stir to the right product.
Service was fantastic
Didn't visit this bike shop for the normal reason. I went to this bike shop to have the gears removed from bicycle wheels so that I could use them for stained glass purposes. They were very accommodating they had the job done in less than 24 hours it was great I would highly recommend
The mechanics are exceptional and everyone is friendly and personable.
I think TREK bikes are excellent and having a shop(s) to support them makes it easy
Thank you the quick servicing of our bikes.
Fast friendly and informative.
Crash inspection by knowledgeable technician
Good quality helmets and gloves
Experts, professional, quick response, good guys
Tires on stock and the guy knew exactly what we needed
Thanks - 2nd visit - great help!! Quick and easy!! Even the new guy did OK ;-)
John Kerr Ottawa Canada
Great prompt service very pleased!!!
The high quality of products and friendly service.
Easy
Friendly service
Knowledgeable staff during the sales process. Quick repair and service department.
Very professional. Great work and efficient. Explained everything and completed job quickly.
Great products service was fast staff is very helpful and knowledgeable