Customer Testimonials
Amazing staff. Pete is very helpful and just wants the best for his customers.
Helpful employees ... Marlon and don
Have been a customer for over 10 years, using the Cape Coral store exclusively. The staff is always very professional, excellent on repairs and priced competitively. Recently worked with the sales team on purchasing a full carbon road bike and 2 e-bikes. A great experience and I highly recommend them for your biking needs
This entire experience was incredible because of the service and help I got from Biz. He took the time to educate me on the different bikes and to help me test out different models. He is passionate and knowledgeable about his job and does an amazing job with service. Thank you Biz for helping me and for making this a great customer experience.
excellent customer service - they go above and beyond to help the customer out
Very nice and accommodating.
The bicycles are high quality and the staff are very knowledgeable and helpful with bicycle selection, accessories and installations.
I had a great experience at the Trek bike store in Fort Myers off of Colonial Boulevard. Speedy service and great work!
Very professional staff! Wonderful service!
I recently visited this store for the first time. The person who helped me was helpful and friendly. He answered my questions, unloaded and loaded my bike into my vehicle and they had what I was looking for in store. I recommend the Trek Bicycle Store of Vero Beach.
Chadwick provided excellent service in finding remedy to my SL 7 Tubeless tires. He managed to seal the tire has preventing any annoying loss of air pressure
Friendly and knowledgeable just had a tire repair for my bike took only 5 minutes. First visit will be definitely going back if I need anything.
Super friendly atmosphere and super cool retro music . Good music from the 90s !
The personnel at the Vero Beach Trek Bike Store are very skilled, knowledgeable and professional. The shop is very well organized, attractive and well stocked.
Excellent service
Quality and great service
Completed my tire repair quickly. Thank you.
Neil was very honest and very thorough. He made it very personable and I truly appreciated that. He genuinely cares about his job and cares about doing and saying the right thing.
I recommend them to everyone I ride with. They are professional and helpful. They do not push items or services they are there to help. My bike gets it a checkups there as suggested. I have never had a problem with them/.
Great selection’. Tom was our sales representative and so very knowledgeable!
The guys were very nice and knowledgeable in fixing my bike
Great price and fast shipping
We always receive good service at the Trek store on Sunrise Blvd. Like Trek for their quality, solid bikes.
The staff was very friendly and knowledgeable.
Very helpful, they called to notify my that the wheel I was to purchase had some damage and they suggested I cancel the order and get the wheel through another trek dealer
I've had the opportunity to try several different types of E-bikes and always come back to the Townie Go as my favorite. Everything about the bike is perfectly positioned for me from the handle bars to the pedals. It's been reliable and I can't ask for anything else.
Always satisfied with the customer service at Trek Estero!
Had a mechanical issue that was diagnosed and fixed by technician, Carlos! He was FANTASTIC!
Friendly and knowledgeable staff.
Love my new bike. The employees are fantastic.
The mechanics and people working at the store are fantastic. They are so helpful and knowledgeable.