Customer Testimonials
Fast service and respect of lifetime warranty
Everyone was very professional. I brought my bike in to have the tires and tubes replaced they did it right there and I had my bike back within a half hour. I would highly recommend them!
One on one conversation with Biz.
Very organized store, well stocked. Excellent staff! Can recommend!!
Knowledgable friendly sales person (Andrew)
Amazing experience!
Very knowledgeable, and very professional
Just got fitttrd for trek bike shoes fit perfect as they are Trek bike shoes. I always get great service at Trek.
Staff is cooperative and friendly .
I really think Trek products are high quality.
The staff was friendly and couteous. They fixed my problem easily. Thanks!!
Chris is THE BOMB! he caught my bike ready so fast and I was able to ride it home.
Sales guy, his daughter was going to prom, was so informative and helped us find the perfect bikes that would fit each of us so well.
I would highly recommend the store and these electric bikes. They are so fun to ride.
The service from Ralph is first class and professional and his knowledge of bikes is priceless really appreciate his help and picking out the best for my wife THANK YOU
I have been a trek fan since 1998 and a hardtail rider since ever and Bismark is amazing it’s now my one stop shop for everything bicycle
We have been very happy with their service and ease in scheduling repairs.
Knowledgable personnel. Friendly service. Efficient. Fair prices.
Prompt service
Friendly and knowledgeable staff
Honestly, I am a casual biker and do not know much about various manufacturers of bicycles. However, I did enjoy my experience with Scott (mgr) and his knowledge concerning bicycle safety. Specifically head gear.
After our conversation I invested in two, Trek Circuit Wavecel helmets. Absolutely love them. Plus they accommodate my Bontrager Flare RT rear taillights right into the helmet. Best lights for visibility in my opinion.
Great customer service and value
I was well taken care of, it was a relief
great customer service, friendly staff, attentive atmosphere
Excellent service and products.
Your service was super. I needed a new tire tube and it was done in a very expedient manner. Friendly and customer appreciation.
Service
I think that both Trek and Bontrager products are great products. The services that are provided by the Trek store in Naples have been excellent in the past especially their Service and Lifetime Flat programs
bike style available
Great Bikes. Excellent service.
Great service and great bicycles. I would not buy any other brand. Trek is the best.
Great service and insight. Enjoying the bikes so far!
EVERYTHING IS ALL GOOD. SERVICE IS AWESOME. RAFAEL THE TECH, AWESOME.
ALL THE SERVICE DONE TO MY BIKE, IS EXCELLENT. THANKS AGAIN
It was good to be back at my former neighborhood store which still runs good as ever. Got what I needed. Thanks!