Customer Testimonials
Everyone at the shop was helpful and knowledgeable. We felt very welcomed and encouraged to explore different bike options. We love our new bikes and bike rack for our car. Ready to explore Florida bike trails!
Great techs
Always great service.
I took our bikes in for service. Excellent experience all around. Chris was very professional, knowledgeable, and helpful in explaining the work that would be done when I dropped the bikes off. The work was completed promptly and our bikes were picked up in excellent condition. Thank you for your great service.
Good quality service for a fair price
Very friendly and knowledgeable service. The parts I needed were in stock and readily available.
This is a service oriented shop. The two individuals in the shop were honest, fair and very up front about my 2005 brand "Specialized" bike. Although they are a Trek Store they will fix other brand of bikes at a reasonable cost. They most certainly have a customer in me for as long as they are in business. I very highly recommend this shop.
Although there was a snag in getting the bike I ordered for my wife, the store manager made things right by offering a free service and adding a water bottle and cage to the bike.
I respect that Trek Fort Myers fell on the sword and did what they did to make me feel like a valued customer.
Your service was amazing! Went in for a flat tire repair expecting to drop off for a later pickup. I’m sure I looked a little surprised when he said it would be a few minutes. I said like how long? He said five minutes! Thinking to myself “I’ll bet”. Probably only took him 4 minutes! Great job!
I am along-time Trek Cyclist. Your service team completed their workquickly and for the price quoted.
Knowledgeable and friendly service
Always great service
Great customer service.
Well done in all regards,
I’ve used them for my bike needs several times. I’m 79 and ride my bicycle daily for about 8 miles. Recently had a flat tire. Loaded up my bike and took it to them. He unloaded the bike for me and got my requests done so I could pick it up on the same day. Gave me a nice discount and did very professional work to include some extras that were needed that I wasn’t even aware of. Very convenient location by Target. Loaded my bike up for me. I feel they are the best that a bike store has to offer and will continue with them for as long as I can ride.
great service
I brought my 10 year old Specialized bike in for a tune-up.
You guys did a quick estimate. Around $370.
It took 3 more days than you estimated... But read on...
You decided to not do all the estimated items.
You instead did a few extra things.
The end result was CHEAPER! than the original estimate.
My 10 year old Specialized Bike was as good as new.
I went out 2 days ago for a 15 mile ride. I call it "El Rio" ride thru FAU. I went faster... and was more comfortable...
And less money than estimated...
Could not be happier
What more could you ask for ?
The service is very friendly and of good quality. The Trek bicycle is a very comfortable and sturdy bicycle. Highly recommended.
Quick and reliable.
Very helpful staff and speedy service on all my bikes throughout the season. I highly recommend Trek in Fort Myers
Very friendly and knowledgeable
Excellent customer service
Great service and worked very quickly to help repair my bike tire!
Helpful friendly people
Knowledgeable staff. Not much products in the store these days.
I brought my OLD Trek 3700 Mountain Bike in because the Shifter was not accessing all the Shifts. Thomas Hailstorm was an absolute pleasure to work with. He kept me informed of the progress on the Shifter repair. The Technician who repaired the shifter managed to keep the original parts keeping the integrity of the Bike which as the Badge on the front of the bike shows was manufactured in Waterloo Wisconsin. The Bike was returned in perfect running condition at a very reasonable price. I would recommend the TREK Bicycle Shop at 11581 Majestic Palms Blvd in Fort Myers for any Bike Repair. I give it My TOP rating because of their level of Skill and Listening to the Customer.Thank you so very much.
Mike Ivetic
The head mechanic is a treasure! Outgoing and personable
The guys at Trek always take great care of me and my bike nice quick service when I get a flat tire
Andrew is awesome
Very knowledgeable and professional
Very knowledgeable staff, explained everything in detail