Customer Testimonials
Jacob was very friendly and also very knowledgeable in helping us.
Employees are very efficient and KIND
Even though I was in the store for a small purchase, they treated me like I was buying their most expensive e-bike.
Professional, knowledgeable, friendly staff.
I purchased my bike from you and I live it. Whenever I have to bring it back for service you service is quick and friendly.
Fast, easy, quality work. Nice employees too
Big help friendly service
Thanks
First name removed
Personalized service with a full product suite to choose from on accessories.
The bikes were serviced in a proper and timely manner.
Professional, skilled maintenance & repairs, accessible, & friendly service.
Excellent experience from entering the store to purchasing a bike. John & Chris were extremely helpful, knowledgeable, and pleasant to work with. The tech that installed the accessories was very efficient as well. Would highly recommend this store.
War alles sehr nett
Scott Webster is an outstanding manager who consistently goes above and beyond to assist customers. When I purchased a bicycle for my teenage granddaughter, he was incredibly patient, taking the time to show her how to shift the gears and become comfortable with the bike. The Cape Coral store truly stands out - there is no other store like it. It is simply the best.
Your inventory is top of the line, but what impressed me more is the employees. Everyone went out of their way to guarantee my questions were answered and the service was the best.
The gentleman who came with me was also impressed and is going to bring in his bike for service.
I look forward to dealing with you in the future. Thank you.
Staff is very friendly & helpful & knowledgeable.
The service is excellent and customer service is amazing.
I would like to give my thanks to PAOLA and ROM for the great service. There are very professional.
Thank you!
Victor
Staff is the best ! Great inventory.
The people and knowledge
Rafiel and Scott are great. I buy/service my bike here regularly, they are always upbeat and service driven. Great store, great service.
Great service! Wonderful staff.
Professional, polite and timely
Service Manager Colin , was very helpful.
Knowledgable staff. Goes above and beyond to assist .
Quality bike
Very helpful and informative.
Friendly sales people and an attractive store.
Did exactly what was promised on time.
Expertise & customer service
I had a lemon Townie and tried for 6 months to get it working and no long term success. John was awesome and never gave up. When I came in yesterday and said I give up please get me a new bike, he did just that and Trek gave me a great deal. Thanks John. The world needs more service folks like you.
People very helpful and patient