Customer Testimonials
They are excellent to work with.
Excellent service thank you
great service very reasonable prices on parts
did a great job rehabbing my old Trek. Easy to work with.
The 2 guys who helped … that was attitude, and I appreciate that they don’t oversell
I have taken my bike, a Trek Verve I, to the store in Naples Park for service a couple times now. The staff is friendly and knowledgeable. The service was performed on time and reasonably priced. I did have an issue with one item repaired. The issues was fixed on the spot upon bringing the issue to their attention. I highly recommend this store for bicycle servicing.
Prompt, very courteous and knowledgeable employees. I appreciated the help loading my bike.
Friendly, knowledgeable.
I walked in and they handled my problem with a tire in a few minuters.
Took the time to explain the change in the flat tire replacement plan
Great selection of bikes and accessories
Friendly service and fair prices
We were trying to find a specific Trex bike in several stores. The North Naples store had bikes already assembled that we were able to walk in and walk out within 15 minutes before closing.
Great and helpful staff.
The south Naples location was not helpful at all.
Nice staff who knows their products and use them themselves.
Great customer service. Did their best to help us find the exact bike we were looking for.
Large inventaris of big and wide range of prices
Mike was wonderfull and fixed my bike perfectly, it's running much smoother now. He was amazing, freindly and professional. We will come back
Bought brake pads installed & very happy with quality
Great service!
Very knowledgeable of what I needed
Smooth and comfortable ride!
Knowledgeable, on time, maintain a stated price
The Staff at Trek Ft. Lauderdale are terrific. Very helpful with novice questions. Having retired in business I can "sense" a true feeling of teamwork at the store as well. They have my business locked.
Good work at a fair price.
Marlon was a great person to talk to regarding our biking needs. We purchased two cushioned seats. Thank you! ;-)
The mechanic took the time to demonstrate the product (cell phone holder) and ensure it would fit my bike.
Great service and a great product. I went in on a Sunday afternoon and had very informative sales person explaining all the types of bikes according to my needs. I am so happy with my new mountain bike!!!
Your service was excellent. You made good on a repair that was not done correctly. I thank you for making it right.
Small service charge was gratis !
Billy was a fantastic help in deciding what type of bike works for me and how to enjoy the benefits of the technology on the bike I ultimately purchased. He is an excellent representative of Trek. Thank you.