Customer Testimonials
Very professional and knowledgeable people that work here! Zach took care of all of our issues and service was fast and efficient.
I have always had great service there. Reasonably priced as well. Very friendly staff.
Great service! Very committed to bicycles!
They took care of issue with bike. Hope they stand behind their product
Amazing service at this Trek store. I brought my bike in for repairs and I’m extremely satisfied with the results. The staff was professional, friendly, and took the time to explain everything clearly. My bike feels like brand new and rides perfectly. Highly recommend this place and I will definitely be coming back.
Brought bikes in for tune up. Were ready ahead of time promised in perfect shape. Fair prices for services rendered.
I like the seat and the service was great!
Rafael and the team are great! Rafael was incredibly helpful and provided excellent service. Highly recommend. They are our go to place for service when we are in Cape Coral.
Nice people who are knowledgeable and kind.
Great service and the staff is very knowledgeable!
Service guy was very helpful with my bike issue. This will be my go-to for bike service in the future.
Good service
Went in for service and a flat tire, great service, fair prices, and knowledgeable staff.
Bismark helped get a bicycle purchase completed in one day by couriering my bicycle from another shop and having it ready first thing in the morning for pick-up...FANTASTIC!!
John was great.
Knew his stuff.
You all have a excellent shop
The products are top notch and the customer service is even better. I felt really comfortable and confident dealing with this TREK store.
Service is always good and they are so helpful.
Leo the bike mechanic is back. From experience know his work to be excellent. It's all about the mechanic(s).
GREAT SERVICE!
Cory did a great job of explaining the features of the Trex electric bikes
very good customer service.
Very attentive to my concerns. Haven’t ridden bike trainer was serviced. Offered to help with warranty issue in coordination with bike store up north.
The people there are very friendly and helpful, knowledgeable about bicycles 😎
Missy did a wonderful job taking care of some issues we had. Excellent business decisions. Thank you Missy!
Employees are fair straightforward.
Honest.
more product variety
Service Rep was knowledgeable and helpful
The guys at the store impressed me with their kindness even before I walked in the door, by meeting outside to help me get my bike in the store for repairs without asking. Once inside, they accessed what I needed to get repaired, beyond a flat tire and made the recommendations that made a lot of sense. They where knowledgeable, professional and made me understand how the proper maintenance of my bike would help it perform and ride at it peak. Great experience!
I know have aplace to take my bike that I feel I can trust!
Very helpful staff and I love my new bike...

Very friendly to deal with and knowledgeable.