Customer Testimonials
Great service and very friendly and knowledgeable employees.
Dominic provided outstanding advice and service. Great buying experience all around.
The fellows who work at Trek Bicycle Store of Vero Beach went above and beyond to get me the ebike I wanted, and I'm very satisfied with both the service and product.
My husband n I went to pick up some parts Friday before the 4th of July our first time in the store n all that were working that day were very friendly guys
The store did not have all the parts but the next day they had them for us in the p.m. will return n recommend this store in Vero Beach thank you j
Friendly efficient staff
Friendly staff that over and beyond what I expected. I was my first visit since moving to town and I felt welcomed right away!
Outstanding customer service from start to finish! As a first-time road bike buyer, I had a lot of questions, and the team was incredibly patient, knowledgeable, and never made me feel pressured. They helped me choose the right bike and gear, made sure everything fit perfectly, and took the time to explain everything I needed to know. I couldn't be happier with my experience and highly recommend them to anyone looking for exceptional service!
Service was great!
Great service from the attendant.
They always got what I want when I go in with no waiting.
Very helpful and friendly.
Everything
Service from Mike was perfect, friendly and I come back!!
The repair shop area is awesome. Carlos is a genius at repairing wheel damage. Service is always quick and affordable. Thank you!
great products
Chris was extremely good and helpful…
Staff was very helpful finding the proper helmet.
The staff is warm and friendly. The other bike shops around- you are lucky if they even acknowledge your presence.
Service plans
Staff is very knowledgeable and customer service was excellent.
They are not a store that just sells bikes. They made sure I was purchasing the right bike and made adjustments to the height and handle bars so my ride was tailored for me.
They assisted with the selection of accessories I wanted for safety and ease when riding.
Just assembled my Trek Domane SL 5 Gen 4. First ride tomorrow morning. The purchase and shipping were easy and flawless. UPS said they would deliver it today by 9:00 PM. OK, it didn't actually arrive until 9:04 PM, but I'll cut the poor guy, 20 of his coworkers having called out today and 60 more deliveries to do before he's required to quit at 11:00 PM, poor guy.
Always great service and friendly staff. My favorite bike shop.
Thank you Trek Store for making my 20 year old bike like new again!
Easy to work with-very helpful.
Great work and very friendly service.
Staff is very helpful.
Knowledgeable staff
Did not have good success with online ordering and communication but in store service was excellent.
Our friend gave us his much-loved touring bike and TBS did a full, thorough service on the high-end brakes, gears, and everything worn. Jacob went over the work with me, and made sure I could fully tailor the seat and handle bars to fit the new owner. We are thrilled with the work quality. We've been customers since 2018 when our bikes were stolen and we looked for light weight but strong replacements we could carry up a flight of stairs. Trek Bicycle Stores has never disappointed.
Knowledgeable and friendly staff. Good selection.