Trek Bicycle Stores | Florida

Customer Testimonials

Report a concern   February 19, 2026 — Rated 10 out of 10 by W.R. Trek Bicycle Store of Naples
What do you like about our products and services?

Awesome product and outstanding service
Report a concern   February 19, 2026 — Rated 10 out of 10 by A.C. Trek Bicycle Store of South Naples
What do you like about our products and services?

Very friendly and accommodating.

Report a concern   February 19, 2026 — Rated 10 out of 10 by G.H. Trek Bicycle Store of Cape Coral
What do you like about our products and services?

Friendly

Report a concern   February 19, 2026 — Rated 10 out of 10 by Robert Moore Trek Bicycle Store of Cape Coral
What do you like about our products and services?

Speed of service, friendly people, honest expert advice and repairs!
Report a concern   February 19, 2026 — Rated 10 out of 10 by A.E.O. Trek Bicycle Store of Naples
What do you like about our products and services?

Quick service and friendly staff.
Report a concern   February 19, 2026 — Rated 10 out of 10 by R.F. Trek Bicycle Store of Stuart
What do you like about our products and services?

Clean and nice showroom layout. Staff is very helpful and not pushy
Report a concern   February 18, 2026 — Rated 10 out of 10 by R.A.L.L. Trek Bicycle Store of Estero
What do you like about our products and services?

Have had squeaky, chattery brakes on a COVID FX 4 since I purchased it in 2022. Multiple repair attempts at a different Trek store did not result in a permanent fix. John Ortiz took time out of his busy schedule and repaired or replaced appropriate parts as needed. Granted, my test ride of 5 miles was only a start but it was a quiet one. The pressure is on John!

Report a concern   February 18, 2026 — Rated 10 out of 10 by D.W. Trek Bicycle Store of Estero
What do you like about our products and services?

Knowledgeable and personable. Relatively little waiting.
Report a concern   February 18, 2026 — Rated 10 out of 10 by G.H. Trek Bicycle Store of Estero
What do you like about our products and services?

Patient and personal service

Report a concern   February 18, 2026 — Rated 10 out of 10 by Kati Banks Trek Bicycle Store of Estero
What do you like about our products and services?

We recently left feedback regarding a brake lever that was installed on our daughter’s bike. Shortly after, the shop called us directly, apologized, ordered the correct short-reach lever, and asked us to come back in so they could replace it at no charge. They squeezed her in right away and made it right.

We truly appreciate the quick response, accountability, and willingness to fix the issue. That level of customer service goes a long way, and it’s why we’ll continue supporting them.
Report a concern   February 18, 2026 — Rated 9 out of 10 by Georgia reinnuth Trek Bicycle Store of SW Fort Myers
What do you like about our products and services?

Convenient; helpful; reasonable.

Report a concern   February 18, 2026 — Rated 10 out of 10 by G.A. Trek Bicycle Store of Estero
What do you like about our products and services?

Swift service
Report a concern   February 18, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Store of South Naples
What do you like about our products and services?

Great customer service and product offerings
Report a concern   February 18, 2026 — Rated 10 out of 10 by F.E. Trek Bicycle Store of Estero
What do you like about our products and services?

Confidence in the work they do. Try to accommodate any needs you have. Help load & unload bike from our vehicle.

Report a concern   February 18, 2026 — Rated 10 out of 10 by C.P. Trek Bicycle Store of Sunrise
What do you like about our products and services?

Very thorough explanation of what was needed and carefully gone through

Report a concern   February 18, 2026 — Rated 10 out of 10 by T.M. Trek Bicycle Store of Estero
What do you like about our products and services?

wide selection of bike styles. Knowledgeable staff to help you choose the right bike for your needs.
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.B. Trek Bicycle Store of SW Fort Myers
What do you like about our products and services?

The staff is very friendly and helpful

Report a concern   February 18, 2026 — Rated 10 out of 10 by Mark + Sally Hall Trek Bicycle Store of Estero
What do you like about our products and services?

The people at the Estero store were great. Due to physical issues I needed to have my handle bars raised which required some "recabling" since the cables are internal to the frame. Chris also fixed a problem that developed after my annual bike maintenance at the south Naples store in that the chain would fall off and the bike would shift up and down while riding. To verify that fix he took the bike for a test ride and noticed the the brakes would squeal. I had it taken into the south Naples store to address the situation over a year ago. They blamed me for not properly conditioning the brakes (was not told that was needed) replaced the brake pads and said it was fixed. Within several days the squeal the back so I just learned to llive with it. They did not addreess that issue the next year during the annual maintenance. THANK YOU CHRIS...he fixed the problem!!!

I would most highly recomment the Estero Store!!!!

Sorry for the delayed input but I had shoulder surgery
Report a concern   February 18, 2026 — Rated 10 out of 10 by David Lessing Trek Bicycle Store of Boynton Beach
What do you like about our products and services?

We stopped in to buy a few parts for my New to me /Used Trek FX3. We picked a new kick stand new mirror and new water bottle holder. The guy who helped us offered to put the parts in for no charge which was great because we were from out of the area and that really helped us a lot. That’s why we live Trek bicycles. No matter where you are in the country Trek is there to help Trek bike owners.Now if only I could remember his name. He had devilishly good looks ( He said he gets that compliment a lot) and had traveled a lot to South America. The guy with the tats sleeves etc he’s the best. Highly recommend this store and so far every Trek store we’ve visited. You’re doing something right at Trek keep it up.
Report a concern   February 17, 2026 — Rated 10 out of 10 by Terri Gardner Trek Bicycle Stores of Vero Beach
What do you like about our products and services?

This service is unbelievable, quick and affordable Bike guys are very personable and helpful.

Report a concern   February 17, 2026 — Rated 10 out of 10 by D.E. Trek Bicycle Store of Estero
What do you like about our products and services?

Great bikes, great service
Report a concern   February 17, 2026 — Rated 10 out of 10 by Pedro Sanchez Trek Bicycle Store of Fort Myers
What do you like about our products and services?

Every time, I have taken my bikes in for service. They treat them like they were a Trek brand bike.
These guys are courteous, knowledgeable & down to earth. Highly recommend this SHOP for any type of style or brand of bikes…
Report a concern   February 17, 2026 — Rated 10 out of 10 by Pierre Lemire Trek Bicycle Store of Fort Myers
What do you like about our products and services?

I had a flat tire repair for life and it works
Report a concern   February 17, 2026 — Rated 10 out of 10 by Dean Rosch Trek Bicycle Store of SW Fort Myers
What do you like about our products and services?

Everyone at the store was very knowledgeable and helpful. Above and beyond customer service

Report a concern   February 17, 2026 — Rated 10 out of 10 by Phil Rauh Trek Bicycle Stores of Vero Beach
What do you like about our products and services?

Great information on bikes
Report a concern   February 17, 2026 — Rated 10 out of 10 by Rob Alcalay Trek Bicycle Store of Naples
What do you like about our products and services?

It took longer than expected to get the new tire (maybe due to Trump tariffs) but the Naples team is always friendly and professional.
Report a concern   February 17, 2026 — Rated 10 out of 10 by D.K. Trek Bicycle Store of Naples
What do you like about our products and services?

Very helpful sales people
Report a concern   February 17, 2026 — Rated 10 out of 10 by J.S. Trek Bicycle Store of Port Charlotte
What do you like about our products and services?

Friendly prompt service

Report a concern   February 17, 2026 — Rated 10 out of 10 by Jeanne Grosso Trek Bicycle Stores of Vero Beach
What do you like about our products and services?

Everyone was very friendly and knowledgeable and was able to help us quickly and effemciallu! Thank you so much. We will be back!
Report a concern   February 17, 2026 — Rated 10 out of 10 by T.L. Trek Bicycle Store of Estero
What do you like about our products and services?

We started at your Ft. Myers store. Bill was very good and was going to transfer a bike for us but we were in a hurry to get the bike that day. Bill suggested we visit your store and David was great. Store was very busy and he took good care of us and still served others with quick sales or questions.

Thanks!

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