Customer Testimonials
Tip top and thank you
The team at Trek in Fort Myers was incredible. I originally ordered a bike that was sold out almost everywhere, and although it showed as in stock, they called me a few days later to let me know it was no longer available. Instead of leaving it at that, they went out of their way to offer me a different color—and I couldn’t be happier with how it turned out. The whole experience really showed their dedication to customer service, and I’m extremely grateful.
Neil was very helpful and professional! He’s the best!
Very friendly and knowledgeable. Serviced my bike quickly and did a great job! Highly recommend!
From the moment I walked in I was welcomed and helped out with one of the bikes a few minutes later checked out. I had brought both my kids Trek bikes and the next day they were ready. He helped me to my car with one of the bikes and was just so nice and professional. Great bikes and even better service. Thank you Trek of Fort Lauderdale (Sunrise Blvd)
Good products and great service.
I bought Trek FX 4 black carbon super awesome
Great customer service
Everyone should be cycling
Trek is a great bike
Service good and products nice this is Garfield pro manick and bike racer as well I like trek a lot
Customer service is excellent.
Every thing . Very friendly staff
Top of the line quality !!! You get what you pay for.
Pablo did a great job fixing what appeared to be a pretty significant cable failure on my Domane. He fixed it quickly and offered suggestions to keep the problem from reoccuring. Friendly and accomodating
Excellent service by a guy with a broken ankle using a scooter to find two small screws for my wife’s bike. We accompanied a friend who bought a new Trek bike a month ago - awesome experience both visits …
Fast service and fare prices for repairs
A great shop with outstanding customer service.
I bought three bikes off of that store in the last four years.Good service good mechanics very helpful.
The staff is very knowledgeable and friendly, they even followed up to see how I was enjoying my new bike!
The friendly service is what attracted me to come back. No matter how many times I've come into the shop, they're always welcoming. Answering any questions without hesitation. I came into the shop yesterday with a flat tire. They explained what was wrong, why it happened and had me pedaling away within 20 minutes.
Great place. Great service. Great peeps!!
Staff is always friendly and knowledgeable. My bike was inspected before service began, so there were no surprises at checkout. Expert service on my bike. It's riding like a new bike. Highly recommend!
Wonderful people to work with, helpful and knowledgeable, I have used them before and would look to use them again in the future if needed.
You listened to my needs and resolved them at the store
Good value versus competition and friendly/professional staff.
Knowledgeable service people and quality bikes
Great service nice people
These guys are professional and kind great service speedy repairs. What more can I say? Oh, I can say that was a great price for the repair.
The Salesperson, who is also bike repair person was friendly, extremely knowledgeable, helpful and not pushy . He recommended bikes to fit my size and length, gave me tips and allowed test rides. Other bike shops did not bother asking me questions on what type of riding I intended or about my overall length of arms and legs. I hope to get much use out of purchase and recommend this shop above others.
I bought my Trek bike there last year and they were very helpful. Most recently I had to have my e-bike serviced. Again they were very friendly and helpful even though it was an off-brand.
Michael was very knowledgeable and informative. Super nice guy to deal with
Scott was a great help when selecting my bike.