Customer Testimonials
Good friendly service.
Prompt efficient courteous service. Quality products.
Joe went above and beyond and got my bike fixed the same day !!
You were able to repair my bike while I waited.
They are extremely helpful and friendly and take time to answer questions, and make recommendations. The services offered are perfect to help keep my bike safe and in good working order.
Fast and friendly service
The folks behind the counter are knowledgable, efficient and friendly. The store is clean and welcoming. We are fortunate to have the store in our area.
Great customer service, friendly, knowledgeable
Great service no pushy sales tactics down to earth crew that work there awesome all around
Friendly helpful people
Great services upgrading my catrike 559 recumbent. The techs are very knowlegable snd professional what they do.
Durability, reliability, affordable, dependable... Excellent customer service
Excellent customer service EVERY single time I’ve been in a trek store anywhere in SW Florida! I always leave content and with any bike issues fixed.
Good service. Bike always great after service
Friendly knowledge accommodating
I needed quick repairs on two Trek bicycles just before Christmas. No problem. The two problems were resolved promptly, and my holiday guests had bikes to ride.
great guys and technicians!
Knowledgeable employees. Answered all my questions and made my experience enjoyable.
Services are available
Great, friendly service
The outstanding customer service, can do attitude and great location.
Bismark Del Villar, the manager, is passionate about his craft and his patience and appreciation for his customers is wonderful.
This location is always well stocked, clean with a friendly, highly knowledgeable staff. It keeps me coming back!
The bike is fantastic and the gentleman helping me was even more wonderful
The staff and regional manager turned around a little glitch and made my experience with Trek absolutely terrific! Shout out to Heath and all the staff. The service on my bike was amazing and I feel like I'm riding a brand new bicycle. Thank you all!!! Dan Mahoney
AS ALWAYS THE SERVICE TEAM WAS SPECTACULAR. SERVICE NEEDS FOR BOTH BIKES WERE ASSESSED BY ONE OF THE TECHNICIANS AND BOTH WERE COMPLETED WHEN PROMISED. BASED ON MORE THAN 13 YEARS OF EXPERIENCE AT THIS STORE, WE ABSOLUTELY TRUST THAT ALL RECOMMENDED SERVICES REFLECT LEGITIMATE NEEDS.
PRICING FOR SERVICES IS MADE CLEAR IN ADVANCE. IN A NUTSHELL, WE WOULD NOT TAKE OUR BIKES ANYWHERE ELSE.
Knowledgeable and friendly staff.
The staff were very helpful.
Would recommend.
First name removed and Sue
Knowable and curious. Not trying to over sell a product
Highest quality which seems to hold up under extreme circumstances and abuse.
Nice and knowledgeable salesmen.
Flexible pricing to meet your budget