Customer Testimonials
Excellent customer service.
John was very helpful!
Thank you!!
I was in the market for a bike. Ive heard good things about TREK. So I mossied into your Trek store. I was met by a store clerk, Tony who helped me narrow down what I want in a bike. After fitting me on the bike I had interest in and giving me need to know info I decided on that bike which needed to be transfered in from another store. A day later the bike had been sent. Picking up the bike the following day Tony then then again filled me in on some good to know info, and helped me accessorize it with some saftey features. Thank you Tony and Trek
friendly and prompt service
Friendly Great service
Prompt greeting, courteous, knowledgeable staff
We had a great experience buy two new bikes and accessories at N. Naples Trek. Elvina and her team did a great job. Their recommendations were spot on and the service was exceptional. The crew there are all bikers and live what they sell. Thanks again.
Kim and Rae Ann Brenckman
friendly, knowledgable, welcoming
Excellent product and great service !
Prompt and courteous. In today’s world these elements are refreshing and important.
They were very fast, efficient and nice people
Excellent customer service.
The service was excellent. Very knowledgeable and very helpful.
Friendly, prompt and knowledgeable!
Had a flat repaired. Professional, did it while I waited and engaged in bike talk while performing service.
Good, friendly atmosphere. It is my go to bike store in Estero !
I took my bike there to get serviced and i ran into some financial situation..I couldn’t pick it up for to months after the repairs..they never gave me a negative comment or vibe.. i went and picked it up and they didnt charge me a penny for storage.. i really am grateful for this shop.. thank you🤙🏽✅
Bismarck was a true professional
Quality products and people
Excelente
Very responsive when selling us our bikes....and right there to provide service and tips
as needed.
Came in to the Punta Gorda store awith a flat. Took immediate care of my issue and informed of rares/info on different repair and services. Very helpful and courteous.
All is good, back on the road. Thanks. First name removed
Great bike selection and very helpful sales and service team!
welcoming and friendly atmosphere
Knowledgeable and accommodating
Friendly and helpful
Fast , reliable, friendly....
Friendly Service Technicians Clean and orderly Store!
The parking area needs work!!!
Thanks
A Name removed
Good quality. Great service
John clearly explained what he found that needed repaii/replacement. He offered a discount that I did not expect. The work was done correctly and promptly.
Service at the store is excellent. Responses are well informed and helpful.

Great customer service