Customer Testimonials
Very friendly, willing to answer questions
I purchased a bike and accessories from Donna a couple days ago. I appreciate a salesperson that knows their product and doesn't try to oversell.
The store had the bike/model I was looking for in stock and had all accessories installed in 20 minutes.
Took care of my job efficiently and professionally for a fair charge.
Alan Peck
Quick service, nice folks.
Excellent customer service. Knowledgeable.
Wally was fantastic in giving my 2019 Marlin 7 a few modern upgrades. All the staff are super friendly and take time with each customer. Great experience.
Staff was very pleasant knowledgeable and good to work with
quick service
Personal service and customer care
Well made bikes and a good company
Very knowledgeable owner/manager - worked with me to get what I needed. He explained in depth the advantages of the bike and accessories I was buying so I would truly understand what I was getting and all of its advantages vs other models.
Issue isn't with the bike or the location - but I think Trek is putting this owner/franchisee in a difficult situation when other stores who sell Trek bikes discount them and you don't allow your franchise/authorized stores match those prices on the same bike/year/model.
Everything and the service is amazing
Knowledgeable staff and extremely superior service!
Good quality products and great advice to help choose the right item and great service.
Leo is excellent with customer service and outstanding as a mechanic
Good Services
Service was awesome, in and out in less then 30 mins for a tire change!
I found everyone I dealt with to be knowledgeable and friendly.
Love my bike excellent service.Ray in particular was exceptional.
Good communication along the process, including a follow up after delivery
The employees are very friendly, and knowledgable
Personal and professional
Very helpful during a busy time. Thank you!
There was plenty of products to pick from and the service was great and very knowledgeable
Alex was great to deal with. Very helpful.
Every one is polite and helpful
Friendly staff
Heath did a great job on maintenance and a tune up on my bike! Explained everything he did, very thorough!!
Excellent service as well as a strong knowledge base of the cycling industry. Leo did a great job in helping me with products and is an asset to that business. Highly recommend this Trek shop for your cycling needs.
Responsive and professional staff.
Mike was great. I like the lifetime flat tire program.