Customer Testimonials
I brought my 10 year old Specialized bike in for a tune-up.
You guys did a quick estimate. Around $370.
It took 3 more days than you estimated... But read on...
You decided to not do all the estimated items.
You instead did a few extra things.
The end result was CHEAPER! than the original estimate.
My 10 year old Specialized Bike was as good as new.
I went out 2 days ago for a 15 mile ride. I call it "El Rio" ride thru FAU. I went faster... and was more comfortable...
And less money than estimated...
Could not be happier
What more could you ask for ?
The service is very friendly and of good quality. The Trek bicycle is a very comfortable and sturdy bicycle. Highly recommended.
Quick and reliable.
Very helpful staff and speedy service on all my bikes throughout the season. I highly recommend Trek in Fort Myers
Very friendly and knowledgeable
Excellent customer service
Great service and worked very quickly to help repair my bike tire!
Helpful friendly people
Knowledgeable staff. Not much products in the store these days.
I brought my OLD Trek 3700 Mountain Bike in because the Shifter was not accessing all the Shifts. Thomas Hailstorm was an absolute pleasure to work with. He kept me informed of the progress on the Shifter repair. The Technician who repaired the shifter managed to keep the original parts keeping the integrity of the Bike which as the Badge on the front of the bike shows was manufactured in Waterloo Wisconsin. The Bike was returned in perfect running condition at a very reasonable price. I would recommend the TREK Bicycle Shop at 11581 Majestic Palms Blvd in Fort Myers for any Bike Repair. I give it My TOP rating because of their level of Skill and Listening to the Customer.Thank you so very much.
Mike Ivetic
The head mechanic is a treasure! Outgoing and personable
The guys at Trek always take great care of me and my bike nice quick service when I get a flat tire
Andrew is awesome
Very knowledgeable and professional
The quality and the price
All the employees @ the store were very helpful. They gave me great customer service.
I took my bicycle for repair and they left it like new. I was very pleased with the final result.
Also, the turnover time to pick up my bike was less than 48 hours.
It's great to have a bicycle store that's so efficient with great customer service so close to my home. Thank you!
Great
Ordered a Kuwait hi carrier for my bikes the store readily had it available brought it out to my truck and installed it and showed me how everything worked very much appreciated. Thank you.
the staff and quality of work
Very professional.Very responsive.Great service
Jacob did an excellent job in assisting with my repair and helping me shop for a new bike
I recently moved to South Florida from NYC and have been to several bike shops trying to find where to service my bikes. It was Trek Bikes at Pompano Beach where I had found the perfect place. Upon entering, I was welcomed right away and knew at that moment this experience would be different. Jeremy and his team went above and beyond helping me build my Domane RSL frame. Not only did his team make it happen, but their customer service was amazing. Thank you Jeremy and team for this wonderful experience! You will definitely see me again soon!
I was very pleased with the attention and knowledge provided as I was exploring the idea of buying an e-bike.
Staff is very friendly and knowledgeable, no high pressure sales ever
I always feel.
They have all the answers to all of my questions. If you're looking for something that they don't have, they will find it for you.
I was paid a fun size bag of cheetos for this review. Not really, I got nothing.!!!!
Professional and friendly.
Glad to support local businesses as I live in pg.😊
Very knowledgeable and friendly staff
The staff listened to my needs, asked some additional questions and handled everything smoothly.
Name removed
Went in to get my bike tuned up and they were great. Showed me what needed done, communicated well when something came up while they were working on the bike and got it done very quickly. Definitely recommend!
The staff and management at this store is second to none! John always gives me top notch service along with expert advice on maintaining my Domane. Bill, despite always being very busy, is always there with a friendly hello and great advice as well.
They worked very hard to modify my Sun tricycle. I am pleased
great service