Customer Testimonials
Although I noticed a turnover in the staff the service continued to be excellent and my bike needs were immediately taken care of.
It would be more convenient to have extended earlier hours
Friendly people easy to talk to quick with repairs
Long time customer at this store. People have always been friendly and professional. My bike gets serviced there periodically and it they do a great job on it.
Trek is a quality product. The personal at the trek store are professional and knowledgable.
Thank you to Logan and Mike for all their help and patience.
The staff is very helpful and knowledgeable. Additionally, the Trek products offered are unmatched.
Very reliable and quality product, staff is vey knowledgeable...I always recommend TREK first
Quick and knowledgeable
While you wait service. Knowledgeable staff
very knowledgeable and appreciate the business
your people are great , Kristen and Chris were extremely helpful.
I purchased a Trek Madone 9 from the Coconut Point store in February and have had great service and support. Most recently, I was traveling for 2 weeks of riding and needed different gearing, Ryan at Coconut Point and Mike at Naples worked to find me the right cassette and install it in one day. Then I managed to damage my front brake caliper the day before flying. The Naples store found me a caliper, installed it and serviced my brakes all in one day. I just finished 6 days of riding in KY and Lake Tahoe that would not have been possible without both Ryan and Mike taking care of me. Thanks!!
Electronics and accessories.
The guys at Trek Boynton are top-notch! Knowledgeable and super-helpful - no pressure sales. The product's reputation and quality speaks for itself. I have had a lot of bikes and Trek has always been one of the best.
Excellent customer service
Friendly stapp. I chose Trek due to value.
Very good attention from the staff, they explain everything and are very friendly.
The staff is very welcoming, knowledgeable and patient. Even though I could buy parts online, I prefer to come in for the expertise so I know I'm getting the right size for my bike. Thank you!
Their selection of bikes is excellent and their service is even better. My most recent visit had me there to fix a flat tire and buy a bike rack for my car hitch. The guys did a great job as always with the repairs and John built my bike rack and had it on my car within 30 minutes! Thanks guys!
Associates are very knowledgeable and able to assist with your cycling needs.
Great service! Very friendly and helpful. Will definitely return.
Ivan did a great job!
Love having a local bike shop. John was extremely helpful when I recently brought my bike in with a flat tire. John was knowledgeable and gave me great advice on the best way to maintain my bike.
The guys at the store are super friendly and seem genuinely concerned about the store's reputation for both sales and service .Billy and Corey answered all my questions and had my bike which was in for a routine service back to me when promised. I will definitely use them again down the road.
Great bikes, good price, excellent service.
The employees
Wonderful
Quality products and excellent service. Very good customer service
Very helpful answering questions and fixing my problem
Very knowledgeable and friendly. Did a great job fixing my bike and reasonably priced.
Loved the knowledge and the customer service.
Staff extremely friendly and knowledgeable. They are very accommodating and helpful with any questions you have. Will continue to use them for all my bike needs.