Customer Testimonials
Very nice people there! Had a problem with my bike, was solved immediately! Perfect … Could continue riding just after some minutes. And additionally I am on the „lifetime free tube plan“, so both tubes were free! Very much recommended
great service
The staff is awesome group of guys,
Steve and Chris had my bike in riding shape in minutes. Steve explained pricing so I knew what to expect. In just a few minutes I had a new tire, two inner tubes and even Chris adjusted my brakes. Super nice. And I did not have to do the fix myself.
Great staff amazing customer service 10/10 recommend
Service was flawless. Expert diagnosis and fast turn around.
My bike was brought in on a Monday, it was evaluated and parts were ordered that day. The repair was completed and the bike was ready by Friday.
No pressure sales and great service.
I love my Fuel-exe, I recommend it to all my friends. Trek services and support has always been there to help keep me on the trails whenever I run into any issue.
Very nice store!
Serviced my Trek Bike that I bought in another state. Had the same Trek professional service and expertise I have come to know over time. Professional and efficient. All my needs met.
Super froemd;y professional knowlegeabl;e staff
Knowledgeable and friendly
Fabulous staff
Fast and friendly service.
Good service, pleasant personnel, always fixes my problem
Professional advice & timely service
Excellent service and friendly people!!
This is our 5th Trek bike!! Wouldn’t buy anything else. Trek Bicycle Store of Naples is always great to do business with. Became a loyal customer when we moved here 12 years ago!
Amazing shop!
Great staff
Jeremy from Trek Pompano Beach was an 11/10! He made our purchase easy and seamless. He was extremely knowledgeable in our process of buying two e-Bikes. He even applied a sale discount after we purchased our Bikes! Incredible. We LOVE our Trek e-Bikes
Very helpful and knowledgeable!
Friendly, quick service and patience with me showing me how to use bicycle pump
Services - - staff are always helpful and knowledgeable.
Sometimes bicycle accessory stock is low or missing, e.g. helmet styles. Also, this time staff forgot to call me when ordered helmet was delivered after transfer from another store.
Easy and convenient. Friendly people and helpful staff
Friendly and efficient service
Helpful Staff
Wonderful experience! Great store and associates!
Great job by John. Very professional and works like an artist.
Employees are very helpful and knowledgeable. Was able to get the parts that i needed