Customer Testimonials
The sales man knew his products and was friendly
Jimbo is great to work with.
Employee & owner was friendly and knew the product Trek bicycle. They explained the differences of each bicycle & let me test ride to help me make a decision.
I wanted to take a moment to express my appreciation for the exceptional service I received during my recent visit to the Trek store in Estero, FL. From the moment I walked in, the customer service was top-notch. The staff was extremely helpful and knowledgeable, and I would like to give special thanks to Ryan for his outstanding assistance.
I will definitely recommend your store to friends and family. Thank you so much for making my experience so enjoyable—I look forward to returning!
Friendly and professional people work here
Friendly
Amazing customer service!! Knowledgeable and friendly. Highly recommend!!
Friendly, attentive service
Sales folks were beyond helpful and knowledgeable
We drove to Juno Beach from NJ for our vacation and my bike needed lots of TLC from the snowy roads. The staff was so accommodating and professional, cleaning the gears and chains. Highly recommend this store!
Your staff is excellent! They did a fabulous job on Remy bike!
I bought a checkpoint trek bike and very satisfied with it👍🇺🇸
The bikes look great!
I've purchased many bikes here since it's initial opening. Excellent customer service and maintenance follow-up. Ryan is consumer focused and extremely knowledgeable regarding proper components to adapt to your cycling style. Tony is always willing to share bike adjustment and improvement tips while making each sales process a smooth and easy transaction. Highly recommend this state of the art shop for any cycling need.
Great salespeople
Our sales rep was efficient, patient, knowledgeable and great to work with.
Top quality products. But, what’s even more important is their top quality service and technicians. They know their products, their repair work is great. If youre a returning customer, they take care of you right away, at a decent price.
Prompt and honest
Great bikes, knowledgeable staff.
Great customer service. Timely service. Great communication
Good quality products. Knowledgeable and courteous service staff.
Nice guys
Employee was very helpful.
Perfect service as always!
Knowledgeable staff (Steve). No pressure and straightforward.
Very knowledgeable staff
Steve helped me find a bike that suits my needs and adjusted it to my fit. Very happy with everything!
I purchased gloves and inner tube. In and out in 5 minutes. I was impressed when observing vast inventory, organization and the layout of store.
Fixed my bikes, helpful, reasonable price
Focus, knowledge and personalized service