Customer Testimonials
Repair work
The service staff was very polite, knowledgable, and thorough.
Excellent Service, professional staff
I ordered my bike online and had it shipped to this Trek store. It arrived in only a few days. As someone who was returning to riding after a long hiatus, I really appreciated the staff being patient with me and all of my newbie questions. I'm beyond thrilled with my new Domane and I look forward to many interaction with the staff at this store. Thank you for taking great care of me.
Steve was extremely helpful and very informative. I'd go back. Especially if my current bike continues to give me trouble.
Prompt service done right.
Every time
In store help
The lifetime flat tire program
Friendly and helpful
Great variety of products. Excellent service. High quality of products.
Literally the best experience I've had in a bike shop. The staff were incredibly knowledgeable, helpful and friendly. 10/10
excellent service
Good knowledgeable staff.
Friendly nice knowledgeable people .
I like your service Hezzie
Friendly, knowledgeable and super fast.
Loved the service you provided and had everything that I needed for my bike and more.
I appreciate you Sam for help!! And the two fuys that helped me put my bike together and load it in the jeep.
Very helpful team!!!
Had to have 2 tubes replaced. They were able to do it while we waited. Fast, efficient, and courteous wervice.
Rafael was outstanding, and provided terrific customer service. Because of him we will now be life long customers!
They provide good products and great customer service. Strong recommendations too.
great team very knowledgeable
Tony was extremely knowledgeable and made sure we found the perfect bikes for our riding needs.
The service was excellent!
The Fort Myers store was attentive to all our needs and courteous. Both staff members were knowledgeable on everything.
Sebastian did great service as always.
Appreciate the courteous and professional services. Thank you.
Incredible personal service great for an experienced rider and a first timer.
Great service, great people - always enjoy spending time in this store!
The guys and lady are bicycling enthusiasts who are personable, knowledgeable and are mechanically inclined