Customer Testimonials
Promptness
Trek is the last of the high end bike brands that still designs their bikes with the proper double diamond design. I hate the bikes with the lowered seat stays. Please don’t change that.
Ordered 2 verve 3 gen 5 over the phone and was hassle free
Quality rim. Fit perfectly. Very nice young man. Thanks
Good, prompt, professional service
Very friendly staff upon arrival with nice greeting. On time service work performd as promised
Maintenance and bikes done thoroughly
I was treated professionally and they were able to complete the repair that was needed to my satisfaction
quality of work, friendliness and professionalism .
Great quality products and wonderful service at Fort Myers Trek. Thank you!
Brought bike in expecting to have to leave it, possibly for days. Walked out 10 minutes later, fixed bike in hand. 👍👍👍
Timely customer service
I came in off the street with a concern on a bike you did not sell me and you treated me like a lifelong customer and solved the issue efficiently and fairly, And were nice to boot!
Service was quick and very friendly.
The people made my experience worth the drive!
Logan was very professional and very helpful in the Naples location
The guys were great!
These guys are awesome as they replaced my tire tube in warranty in two days. Just great to deal with.
Sales Person took the time to explain the features etc of the item I was looking for. I appreciate that.
JW
Diligent service deliver as promised.
Friendly helpful people
We had an issue with the lock we bought there and immediately your guys came out to assist us.
EXCELLENT CUSTOMER SERVICE.
Quick tube repair
Very happy with my Trek bike
quick polite turnaround
Very helpful and kind. Good pricing. Wasn’t made to feel bad for being a casual biker. Much appreciated!
Steve is a great guy to work with. He knows his business and gets things done.
Great tech service
had a flat tire and Andy assist with the tube and actually change my tire!
Great job and service!
I stopped by for a set of pedals and the young man was most helpful. I asked if there was a special wrench to remove old ones and he was nice enough to change them out for me free of charge. That was a great surprise and will go a long way with me.