Customer Testimonials
I put 50 miles per week on my bike so when something breaks down and needs to be repaired, I want the best bike repair team to bring her back to perfect - that is Trek Bicycle Store of Port Charlotte! Riding my bike makes me feel like a kid again and is great exercise; the Trek bike repair team is my go to pit crew! Great job as always!
Service technician (Michael) was a true pleasure to work with. He loves his job and it shows
The service and timely matter I didn't have to skip a day enjoying my 3 month bike.
I’ve been cycling for 60 years & have gone to many bike shops. Trek of Florida has build a great model for others to learn from.
Nice guy's working at the bike shop but pricing on flat coverage a little high.
Very happy with the purchase of my new Trek bicycle and equally satisfied with the subsequent service. Joseph was extremely helpful.
The woman who waited on me
Tony was was helpful! He was so knowable, He did so much to help making our new bike purchases a great experience!
Patient and knowledgeable sales staff
Good service
Great service.
The service contract has been fantastic for us… BUT the SERVICE you get from the bike techs is just wonderful !!
Cory and Billy are awesome! I was in a jam and got there before opening. Billy set me up in a hurry. You can't go wrong with this crew. Your Port Charlotte and Punta Gorda crews are the best. Remember that.
Excellent product and service by staff
Personal attention of staff, which is always informed and non-salesy.
The best and friendly service.
The service is outstanding!
Great products and excellent service!
Went in for a simple chain swap, and Jimbo was not only extremely helpful, he also offerred helpful advice on additional aspects of my Emonda. Highly recommend without reservation!
I like the quality repair work you do
Pleasant, helpful, courteous staff
Above and beyond-San Carlos; Too overwhelmed-6 mile Cypress store
Quickness of assistance, knowledge of employee.
Great experience, super helpful ppl. And great bike. Tx
Great customer service and very knowledgeable.
I will definitely be back to buy another bike for my wife
Courtesy
Professionalism
Good inventory of bikes and accessories plus a great service department.
Prompt Efficient Friendly. Proactive in identifying and rectifying problems not seen by client.
Very positive experience overall.
I walked into the Trek store with a bike to trade in on a new one. I met with Ryan who was knowledgeable and patient with me. He provided me with a few options and was truly trying to get me onto the correct bike for my next journey. In the end, I felt he gave me a fair deal and made it easy to transition to my next bike. I was also pleased that he transferred accessories from my previous bike to my new bike and made it easy to get on the road.
I will return to this store in the future for servicing as I feel I will be well taken care of by a group of friendly and knowledgeable bike people
Always willing to help your customers. Your service after the sale is excellent
I was helped immediately and found exactly what I was looking for. Francis who helped me was so polite and knowledgeable. He lifted bikes from overhead so I could check out exactlh the bike I want. Thank you.