Customer Testimonials
Although the store is small, the bikes are carefully laid out and the repair area is well manned. I had just walked in and was already asked how they could help. I bought my bike from the old location off of Federal down by Mizner but the same work ethic has prevailed in their new location. They also have the same database and were able to locate my records. Been to the new location now twice and each time were helped by knowledgeable staff.
Always very friendly and helpful
Your team is kind and knowledgeable
The young man that serviced my Trek was knowledgeable and friendly.
Everyone I dealt with was great and went out of their way to give me good information about taking care of my bike. All businesses should be like this.
Had a warranty claim with a frame and they were very helpful in resolving the issue.
Not only do we love our bikes we love the service we received at the Pompano trek store. Jereme and Reagan We're so helpful with everything they answered all our questions and directed us the right bike for both my partner and I. Will be writing a Google review so everyone could know after shopping three different stores that were closer to our home We drove an hour to get to Pompano
Prompt attention, clear guidance, no overselling. Good stuff we had a good experience. And we like the bikes a lot.
The staff is awesome .
friendly service
So I got a tube and rim tape there the other day, it took a second for them to grab the stuff, the guy working the counter seemed a little new, it’s understandable , the tube holds air and the tape was good, not a bad experience, peaking around the shop some there seems to be a pretty full selection and a nice collection of bikes , that’s pretty well expected of trek, it appears that this store lives up to the great reputation of the brand and if I have the need to buy more bike parts or maybe get a new bike , this is where I’ll go, if I have the money to afford it.
Generally clean, well organized and well stocked location that is fairly good with their customers. -Tyler Joe Holtrust-
I bought a Trek bike from Heath. He was very helpful and knowledgeable in advising me which bike to choose.
Prices for bicycles and eBikes are very good.
The store also sells all sorts of other cycling goodies as well as offering a good service/repair program.
I would recommend this store.
The service and friendliness was outstanding! They identified my issue quickly and even fixed an additional issue no charge when I brought the bike back.
Great service
Quick and friendly service !
Fast excellent service, Thank you!
The quality.
Jade was very helpful and knowledgeable about my purchase.
They had what I needed. Thanks.
Genuine concern to help solve issue. Also to save money offering alternatives
Knowledgeable, friendly. Quick service.
Very knowledgable sales and services at the Cape Coral store. We are from Wisconsin and have always ridden Trek bikes.
Helped me right away
Personalized and focused on accommodating my needs for riding!
great service, recommendations, cost savings, always bike working great when I get it back.
I had a service issue and dropped in Sunday afternoon. I didn't any expectations of having it repaired that day..but as usual, they turned it around within two hours. Great staff and great service!
Fast efficient service. Polite, friendly staff.
Very helpful and friendly.
frindely and effecient
Michael was very friendly and helpful. Love my Trek bicycle!