Customer Testimonials
Great service. Excellent knowledge. Great experience
Service was top notch
Great customer service , knowledgeable staff , quick turnaround on repairs.
Jeremiah was great 👍
Staff was very knowledgable, they took a quick look at all parts of the bike as we were writing up the service order. Found a broken spoke I was not aware of.
They had records of my previous service from 2022.
Turnaround was fantastic, 3 days over a holiday weekend, they had parts instock.
The store and service has improved since new ownership.
I strongly recommend the VB Trek bicycle store.
Tony and John were wonderful
Beat quality products and speedy service.
Staff is very nice.
Great team and super helpful on purchases or maintenance
Very helpful and friendly staff who took time to listen to my biking needs. Great advice was offered.
We bought 2 cup holders and the sales guy installed them. Very nice person and very helpful. The only problem is on the way home it dumped my Yeti cup out of the cup holder and it lodged in some bushes. I had to go back home and get a rake to fish it out of the bushes. My cup, of course was damaged from being slammed to the sidewalk.
Very responsive and knowledgeable. I appreciated that the gentleman that helped me, assisted me in getting my bike in my car. Thank you!
We recently brought our three Trek bikes in for tune-ups, new parts and service. They are now like new! The attention to detail is evident and all our concerns were politely addressed by their knowledgeable staff. The consistency at this Trek store always impresses us. Many thanks!
Great location, fast and friendly service. I was able to walk in without an appointment to have my bike repaired. They called a few hours later when it was ready.
Great customer service from Neil
Lightning fast service. Always friendly.
Very knowledgeable and helpful staff. Thank you!
Great selection and knowledgeable and friendly staff.
Great service
Love these guys outstanding service and very professional
Great friendly service
The staff was marvelous, insightful, and helpful. They make bicycle repair look easy.
Everything is very professional. The maintenance and service department is incredible.
Bike mechanic and manager are great velo enthusiasts and make a great team!
Carlos went above and while assisting me to choose the right e-bike for me. He explained in detail all advantages I would be getting with my purchase. He also very patient and answered all my questions. He’s definitely one of your assets. It was truly a pleasure dealing with him
I had a great experience when looking for a bicycle for my girlfriend on her birthday. Terrell helped me find just the right one and she absolutely loves it!
Prompt and friendly
Well organized and quality products
fininshing up my bicycle assembly they did a great job
I have always been very happy with my few dealings with the people at Trek. I bought my bike there four or five years ago and have always found them to be very professional and helpful. I would recommend them to anyone who is in the market for a bike .