Customer Testimonials
Staff is great!
Best Trek store I have been too. Staff is really helpful and spend time discussing your needs and or wants.
The customer service was outstanding! Very knowledgeable
That I had unlimited flats.
Lots quality Stuff and very nice employees
Professional and courteous. Trustworthy
Great team and great product
The service was wonderful. Very helpful and polite
Great service, had the parts, tires and tube i needed
Excellent quality
Friendly
Friendly and fast
the service department has all the tools and equipment to service all bicycles.T hey also order all the parts to get the job done
Brought my bike in for a routine maintenance and it was ready the next day. Bike is almost 3 years old, and it feels like a brand-new bike again. Very friendly, knowledgeable and professional personnel. Would highly recommend!!
Friendly, knowledgeable service.
Tire and tubes a little expensive but you all have great service
The team at trek is very knowledgeable and are super caring about all your bicycle needs .
Thank you Jim and Heath
Stellar service from beginning to end. BZ!
Thirty years back, I sat in airplane seats most every week for my work. Today, as a"casual" 64 year old cyclist, I trust the crew at my local Trek Store to keep my bike in good riding order. In fact, I have just enough room for the bike in my garage. No room for a "work shop" but the crew at the local store take care of easy and complicated issues that come up from time to time. The "set-up" is perfect as I am able to maximize my saddle time and the Trek folks are always available when I have the occasional issue.
To the Trek crew:
Thanks!
I greatly appreciate you all!
Exceptional quality in the bike along with professional service.
Very professional..... and top rated products.....
Great skill in installing my new innertube and kickstand!
Great service from all the employees
i like the treatiment, the costumer services, but everything is good
Neil made an excellent job changing my chain.
Love the products, innovation and technology- not to forget all the awesome support of the techs and salespeople that make it all happen.
Keep it up Trek!
Friendly, efficient and priced right
Sunday hours greatly appreciated. The patient, friendly atmosphere with a disposition to teach as well as inform the customer. The availability of the correct parts at reasonable prices. Where possible, an attempt to effect a repair with a simple part (a master link, for instance) instead of an entire chain replacement, and thorough explanation on the finer points of making that repair. I am grateful for the way customers are treated there!
Very efficient and cordial

Good probity Good service