Customer Testimonials
Raphael, Zach and the rest of the staff were extremely helpful.
Terrific customer service, always with a smile, a welcome, and a thank you. Prices competitive, but service is outstanding.
Trek
Great customer service.
The service plan is plan is a must have, offers great perks.
Jeremy was terrific. He tuned up both my wife and I’s Treks and I could have picked them up the same day (Thursday) when he initially said Saturday. Great service!
Professional, friendly service.
Friendly and knowledgeable staff. Took my bike in for a level 3 service, staff accessed needs and bike was ready next day. I have been a customer of Trek for approximately 5 years and always great service. Next bike will also be bought thru Trex.
Customer service
Reasonable prices, fast service.
I knew I wanted to purchase the FX1 going into the store. Dominic was awesome to work with. He helped me size the bike, showed me a few other options when I asked (didn't push anything, responded to my needs, answered my questions about different models). The bike was ready a week early and Dominic helped me get the seat position right before leaving the store, get a water bottle holder on it, etc. I didn't feel like I was a burden or being rushed. Everyone was so cool and nice and happy to help. I don't want to have to service or repair my bike :) but also I can't wait to go back when I need something.
Very professional staff and stores
The man I delt with there was very helpful. Thank you.
Jimbo the tech is a professional !!!
He know the what he's doing... he is pleasant and nice, and he treat customers with smile and knowledge.
The store is great place to get and share ideas.
Great service, friendly staff.
Tony is great. Very informative and friendly. He’s the reason we bought at that store.
Friendly. That got to it right away and fixed my flat.
The guys in the shop are super helpful.
Best bike shop in Lee county!
Great selection and pricing.
Trek products speak for themselves, but I was very pleasantly surprised with the staff at the Estero store, they are up to Trek's excellence and more. Very nice, attentive, knowledgeable, and helpful. I could not have asked for a better purchasing choice, with both the brand and the store!
I was given premier service at the store. I was made to feel at home, not rushed and the tech was honest.
Very nice and patient sellers at the trek bike of Sunrise.
I recommend to come to the store and buy what you need :-)
The FX3 Gen 4 I ordered from y’all was carefully, and perfectly packaged for shipping! After finishing the remaining assembly, it looks and feels like it just came off the showroom floor. Y’all did a great job setting it up, and I received it with not a scratch, ding or dent on it. Thanks guys!
Convenient location and prompt service when requested.
Knowledgeable, professional
Fantastic service, excellent products, everything you need for cycling.
The sales agent knew his products and was really helpful in making my purchase.
The Trek team fixed my flat tire while I waited. They were very helpful and friendly.
Simply a very comfortable and stylish bike
High quality and reliable products. Service was fantastic! All the employees are very knowledgeable and professional