Customer Testimonials
The team communicated well and had my bike fixed promptly!
Quick, courteous & efficient service
Prompt courteous service while you wait
Great service. Friendly people and knowledgeable staff.
Very informative & great work
Friendly and patient staff.
The team is always very knowledgeable and helpful.
Always products in stock for my bike model and great customer service and support
Went in to get a tire repaired which they did quickly. While there they took the time to explain the E bike.
When I brought my bike into the store, the staff was fast and friendly. The repairs were made quickly and complete. Thank You.
Customer service at its finest. I was struggling in the parking lot to remove my bike from the back of my pickup and the gentleman working at the front desk came out without me asking and helped me. Extremely professional and personable. Service on my bike took less than 10 minutes and the technician was polite as well. Couldn't ask for a better experience. 10/10 would recommend this Trek store in Sunrise Florida.
Always helpful staff. A quick stop to get a time for my bike and I was on my way. Thanks!
Sales person seemed to know what he was talking about.
All the young men that helped me with the trike I bought were very helpful. They made sure it was just the way I wanted it. I would recommend them to friends and family.
Thank you guys, you were great.
Vicki
These folks are great, brought a flat tire in for repair and they repaired on the spot !
Great products and great people!
Ralph is the best!!!
Your employees are really good and nice
Service was great, Ivan was very knowledgeable and helpful.
Quick service and lifetime flat repairs
The employees are friendly and accommodating.
I love the bike I bought and your service keeps it in topnotch shape.
The personal attention, the knowledge and the riders experience. Also, the products that are sold are one of the best in the market. I have my birdie three for four years and I just replaced the tires. They would stand a lot of beating and I appreciate it now let’s get back to Health.
Staff was so helpful and accommodating. They were committed to find the perfect bike for me…. And I’m fussy!
Great service, original parts, fast nice comunication by phone (no text, no AI)
Helpful and knowled staff
Really helpful and nice staff
Knowledgeable and friendly. Came in with a flat tire and they repaired it right when we went there.
Nice people
Very friendly and professional staff.

When you walk into the shop you will find friendly, personable and instant assistance. The techs are very good at making a reasonable fix right away. If they do not have a part in stock, they'll order it for a quick turnaround. Every cyclist needs a go to shop. The Trek Bike Store is mine.