Customer Testimonials
Honestly the overall experience was amazing!
Good, fair, prompt service. Good products
Excellent bike shop. Very thorough on all repairs and the price is fair. The gentlemen working and running the shop are all very nice and helpful. I drove all the way over from Marco Island because of the excellent service and value this shop provides. I definitely recommend this shop!
Highly recommended! This is the first mountain bike I’ve purchased from Trek Bicycle Florida, and the customer service was absolutely outstanding. Ian and his team went above and beyond to help me out. I will definitely be coming back in the future to buy my next MTB. Great experience overall!
I felt very well attended and taken care of. The staff was attentive and made sure I had everything I needed. Great experience overall — would definitely recommend!
This Sunrise location has changed a lot. Looks amazing now, great stock and organization. Looks to be under new leadership. Very impressed 10/10.
Great support staff
Reliable bike, good price, knowledgeable customer service
Great customer service from Nathan. Very courteous, knowledgeable, humble and patient. He repaired my old Trek bike and introduced me to a few ebike brands once he learned about my interest in having one. He also recommended ebike carriers that would be suitable for the various ebike brands we discussed. Store owner/manager was also very helpful, knowledgeable and friendly. No pressure sales tactics. Loved the experience.
fast and friendly service
Easy purchase online and quick updates.
The lifetime flat repair package is great.
Great service. Got me back on the road
This is my third bicycle that I’ve purchased from this store. Service and sales people are very knowledgeable.
Jimbo at the store was extremely helpful and offered excellent suggestions for improving my bike riding experience.The other rep at the store was also helpful with explaining the features of a bike I was looking at for my wife and he showed me an attachment that I could add to my car's bike rack that would be able to accommodate the ladies' bike. I am completely satisfied with the quality of service at this location and would not hesitate to recommend it to any other bike enthusiasts.
They diagnosed my wheel cassette issues the first time ordered and installed the right parts. Now I’m back to riding my trek with no slippage. Plus price was fair and install quick.
Very knowledgeable, quick on repairs, fair priced
Great team, awesome service and very knowledgeable about bikes.
Their professional team did a great job servicing the bike
The store is just opening so it needs some time. The employees are very good and professional so I think the future is bright!! Thank You, Name removed former owner of Jims Bicycles Deerfield Beach, Fl.
The product selection is very sufficient, and the people are knowledgable on seemingly all facets of cycling.
Quick and efficient
Good communication, easy scheduling of service, and work completion as promised.
Very clean shop with helpful and knowledgeable staff.
This was my first time here and it was a good experience. I wanted a good quality light set for my bike and that is what I got.Thanks Ed
Top quality for both
Everyone is always very friendly. The service is prompt and reasonable. I always take my bike issues there. Thanks.
Friendly staff always looking to explain different products
Service from David was top notch. Love this store.
Cristian was very knowledgeable, helpful and professional.
Amazing people working in the store that were incredibly helpful in teaching me how to change a flat tire. One of the workers also took a look at my bike to make sure that it is good to go for a triathlon I am currently training for.
The staff there is great. I’m 80 years old and brought my bike there and they helped me get it out of the car and help me get it back in the car and we’re extremely nice about everything. Plus, they fixed our flat tire very quickly.