Customer Testimonials
Easy to work with-very helpful.
Great work and very friendly service.
Staff is very helpful.
Knowledgeable staff
Did not have good success with online ordering and communication but in store service was excellent.
Our friend gave us his much-loved touring bike and TBS did a full, thorough service on the high-end brakes, gears, and everything worn. Jacob went over the work with me, and made sure I could fully tailor the seat and handle bars to fit the new owner. We are thrilled with the work quality. We've been customers since 2018 when our bikes were stolen and we looked for light weight but strong replacements we could carry up a flight of stairs. Trek Bicycle Stores has never disappointed.
I have had my bike tuned up on three different occasions at this store. Every time I have been satisfied with the work.
Always top notch service, helpful, friendly, and knowledgeable.
Super nice staff, I’m eager to take my bike back to you for the 100 hour inspection.
Professional staff
Staff was great!!
Great service. Knowledgeable staff.
Nice person. Repair done immediately. Extra care taken.
Great service. Always serving proud and helpful as ever.
Andrew was great...very helpful
Top notch Helpful No upselling. Friendly
Great service. Friendly, attentive, helpful, knowledgeable. I am looking forward to riding my new bike. It felt really good when I took it for a test ride.
The customer service was great
They do not let wait too long to serve you.
My wife and I wanted to begin biking more and had heavier, older bicycles that we have donated and asking around from many friends, felt Trek bicycles were our best option. We did not feel high-pressured and were guided to the best bicycles we think will fit what we are looking for. We were also explained about future maintainance options and felt very comfortable with the overall sales process.
Quick service and very nice staff
Zack was AWESOME. He did a FANTASTIC job on my bike and it looks and runs good as new. I found my "goto" bike store in Cape Coral!
The sales man was great!
Best service ever fast good and affordable best shop in Naples i would recommend it 1000%
Trek Cycle Shop is awesome! The guys there are great — super accommodating, knowledgeable, and helpful. Always a good experience.
Pablo was very helpful when I developed a hole in my back tire. He took me right in to change the tire and advised me what replacement would be most appropriate. Great service and great store
Great product obviously but the staff was extremely friendly and transparent. Highly recommended!
You can really tell a good company by how they respond to issues. Johnny and the Trek team were outstanding at helping me navigate an issue with my order from Trek. The issue was not on their end, but they found a solution, communicated extremely well to keep me in the loop, and also genuinely cared.
Great
Good work ! Thank you
Thank you Trek Store for making my 20 year old bike like new again!