Customer Testimonials
friendly service
So I got a tube and rim tape there the other day, it took a second for them to grab the stuff, the guy working the counter seemed a little new, it’s understandable , the tube holds air and the tape was good, not a bad experience, peaking around the shop some there seems to be a pretty full selection and a nice collection of bikes , that’s pretty well expected of trek, it appears that this store lives up to the great reputation of the brand and if I have the need to buy more bike parts or maybe get a new bike , this is where I’ll go, if I have the money to afford it.
Generally clean, well organized and well stocked location that is fairly good with their customers. -Tyler Joe Holtrust-
I bought a Trek bike from Heath. He was very helpful and knowledgeable in advising me which bike to choose.
Prices for bicycles and eBikes are very good.
The store also sells all sorts of other cycling goodies as well as offering a good service/repair program.
I would recommend this store.
The service and friendliness was outstanding! They identified my issue quickly and even fixed an additional issue no charge when I brought the bike back.
Great service
Quick and friendly service !
Fast excellent service, Thank you!
The quality.
Jade was very helpful and knowledgeable about my purchase.
They had what I needed. Thanks.
Genuine concern to help solve issue. Also to save money offering alternatives
Knowledgeable, friendly. Quick service.
Very knowledgable sales and services at the Cape Coral store. We are from Wisconsin and have always ridden Trek bikes.
Helped me right away
Personalized and focused on accommodating my needs for riding!
great service, recommendations, cost savings, always bike working great when I get it back.
I had a service issue and dropped in Sunday afternoon. I didn't any expectations of having it repaired that day..but as usual, they turned it around within two hours. Great staff and great service!
Fast efficient service. Polite, friendly staff.
Very helpful and friendly.
frindely and effecient
The guys working there were knowledgeable and helpful. They were patient and thorough helping me select the right bike and then getting me fully set up with right accessories.
Immediate and professional service.
Knowledgeable staff, good customer service.
Good service
Great service by Elvia, who took the time to be sure I got the right bike for me.
Promptness
Good service!!
Customer service
What a terrific establishment. Everyone is knowledgable, professional and friendly. My bike issue was resolved while I waited. I've frequented this Trek store often and have been highly satisfied every time.
The staff is awesome .