Customer Testimonials
I have shopped at this trek store for over ten years and have never had a bad experience. These people are all professional !
Polite, helpful, efficient, reasonable prices.
I have been a Trek owner for almost 2 decades and enjoy their bikes daily.
It seems like they have a more customer focused team working then a year ago.
Ivan was very helpful, knowledgeable, and pleasant.
Great service and good guys.
Salesman listened to what I was after and provided the perfect bike
Very friendly and efficient
Great service
You didn't disappoint me everything was good the guy that worked on my bike his name is Zack he was very helpful and understanding and help me out a lot with questions everything was good Zack is a good worker
Mechanic who worked on my bike knew exactly how to repair it!
Friendly, fast, knowledgeable service.
Very friendly and helpful staff
Everyone at the shop is amazing. Logan always attends to my biking needs and is by far the best mechanic in SWF.
The service was amazing. They were very helpful to someone like me who is a beginner in road cycling.
Pleasant and easy too work with
Great staff and service with a good selection of bicycles. The team treated me great, answered all my questions, and found a bike at a different store and brought it to this store the next day.
Love my Domane. My favorite bike of all time.
They were able to get me exactly what I needed and didn’t try to over-sell me for my needs (riding around the neighborhood). Excellent and friendly service! Thank you Trek and Joseph!
Great customer support and very knowledgeable. I definitely would recommend them.
Smiled and friendly service.
great job t u
The guys working there were attentive, did a great job and the charge was very fair. Plus I didn't have to wait. I was taken care of right away. I will continue to do business there.
The young man who helped me with my bike problem did an A+ job. Thank you.
Good quality
I went in for a flat tire. It was repaired in about 15 minutes, which I thought was excellent service. I signed up for the lifetime program as I thought it was a good value.
I loved the staff because they were kind and helpful. They made my bike feel brand new and I will definitely go there again when I have problems with my bike.
Knowledgeable staff and reasonable prices. Low pressure sales with friendly and helpful sales people.
I bought a new bicycle last week, but unfortunately had to return it. The quality was high, but the balance was not good causing me to sway when riding in the bike lane in my neighborhood. I made a right turn into my driveway and fell on my left side. This bike was not for me. Others may find the Townie to be an excellent bike. I returned the bike in two days for a full refund. I returned to riding my old Giant bicycle. Their service was fine. There was no damage to the returned bicycle.
Steven was very helpful. Great bike shop!