Customer Testimonials
I had to come in for some electric bikes for my boss just needed air in the tires because it had a certain type of hook up I didn't have for air
Everyone there was super friendly and the one kid helped push one of the two bikes out to my truck .. I'm sorry I don't remember names but the 3 people that was working was amazing thank you very much
Prompt service. Maintenance done even sooner than promised!
the boys were great helped with the sale of the bike and very help full.
Friendly customer service and bike expertise.
I'm a Vero Cycling Club member so we appreciate Trek's sponsorship.
I bought the Lifetime Flat program, do will be back. Thanx.
Very helpful, kind and great service
They always take care of any problems I have!
Had to have a tube replaced. I was in and out in 15 minutes, Great service
Our salesman, Tony was very knowledgeable and helpful. Store is clean and organized.
FULL SERVICE for us was magnificent: we do not own a truck or car that handles a bike rack,
so our cars were picked up and dropped off so efficiently, friendly, and both e-bikes look and act
" better than new". services on them was spectacular. THANK YOU RYAN !! and
whoever was involved internally.
The service man was so nice. Stopped what he was doing to assist with a new tire and brake check for my kids bike. Very fast and efficient
Great communication, quick service
Fast friendly service
Excellent service. Very knowledgeable and honest.
Good service from qualified people
Brought in two 26" wheels for tire repair. Techs dropped everything to make repairs.
I appreciate their attentive service.
Also like the updates they have made to the store.
I will be back.
The folks st Trek Estero Especially Tony are very knowledgeable and helpful.
Always a pleasure to work with these professionals. Brought my bike in with a flat rear tire. They broke away from what they were doing, put my bike on the rack, diagnosed the cause, repaired and had me out the door in less than five minutes. Always friendly and helpful.
I have had exemplary service at this location for as long as I have been coming.
This past Sunday, I was dropping off my bike for its annual service. As I pulled up, Kirsten came out to the car to assist with my bike, greeting me with a warm welcome and a smile.
From there, it continued to be an easy and pleasant interaction, with good advice on a new accessory.
I HIGHLY RECOMMEND THIS LOCATION
All the gentlemen are nice and friendly. They assisted me as I walked in the door. The repair on my bike was fixed earlier than anticipated. The price for 2 new tires and tubes were very reasonable. I highly recommend this shop.
Your service dept is second to none, all thorough professionals.
Free lifetime flat fixes on my Cannondale bike!
The manager Jeff and his service manager John are very responsive to needs and concerns. I have always been treated with respect and professionalism.
Friendly staff and very helpful
Friendly and fast service. Can’t ask for much more.
Always excellent service.
Your products are known to be more expensive than others however also know to be of superior quality. I went to the store in Estero because I found the staff to be competent and professional. The young lady, Elvia Franco that helped choose the correct size and model bike was able to do so because of her attentiveness and competence. She also helped me to choose accessories. The young lady is an invaluable asset to Trek.
I brought in my humpty dumpty bike project and they put it back together again. 5 stars all day. Thank you.
Fast service,friendly staff,overall exelent service.!
Was taken care of fast and fairly Both guys worked on my job, got it done fast Very Pleased
I needed pink bottle cages for the customizations I'm doing on my fixie/single speed. Its been hard to find the right shade of pink bottle cages to match, and the Bontrager bottle cages in Vice Pink are close enough. Ship to store option is great if you're out of town often and dont want packages sitting around while you're away.