Customer Testimonials
Prompt and professional service
Great service
Super knowledgeable and friendly sales person!
Great customer service and nice selection of bikes and accessories.
They are first class bike store. Purchased E-bike 3 years ago and get it serviced there and they truly take care of my needs. Marlin also recommended what items would be a better fit. Would highly recommend!!
Great customer service. Prompt and fixed the issue. Went there to get new tires and they informed me that I just needed to replace the tubes. Same day service and quick. 5 star service.
Douglas E. Spiegel, Esq.
Local business is good biz!
Responsiveness and professionalism.
Great service and knowledgeable staff.
Excellent service department. Work is clearly explained detailing all options. Most importantly, the bike is ready when they said it would be done. I can't thank Ralph enough for his attention to detail.
C
Very capable and courteous staff. Alex is great to work with.
Store clerk was very helpful.
Good customer service
I love this store. Every single time I come into the store no matter the reason, the staff is prompt in greeting me. If my issue isn't too time consuming, they will stop what they're doing to fix or adjust whatever seems to be my issue.
It's all about the service. You won't get this kind of service at a big box store... Highly recommended for all your bicycle needs...Big or small...
Jackie B.
Pompano Beach
Very friendly and helpful
Your people are very helpful and friendly.
Nathan S. presented a competent and compassionate sales associate. He informed us about the purchase and answered all the questions effectively. He helped us to set the bike and offered us continued services going forward.
Great staff
Great service!
Quick turnaround in shipping and response time with any questions/issues that arise with orders…they go out of there way for you.
Great products and awesome service! Friendly.
Quality of the bike and the service techs are very knowledgeable and helpful
Friendly, knowledgeable, and patient techs, mechanics & sales people. Always have a good experience here.
Lee & Joyce Butler
Estero FL.
The staff is friendly and professional, and the selection is great.
They did a nice job servicing an old bike.
Quality of bike and service
I have been buying my bikes and getting them serviced at Coconut Point Trek for over 12 years. The staff is always knowledgeable and very willing to assist. The service department is AMAZING! They always provide excellent service is a timely manner. I couldn't be happier!
Top notch sales and service!
Fixed my problem with my rear-view mirror which I though was unfixable.
Great service and the price was affordable. My first time coming and we will incorporate Trek as our new bike store. Thank you for safely getting my sons on the road safely.