Customer Testimonials
Really friendly staff and definitely will come back
I’ve had my Dual sport for a year and love it, glad I purchased it from this shop as the service plan and staff in the Fort Lauderdale location is top notch!
great service!
Michael is very knowledgeable and friendly.
This is my store for anything I need for my rides.
Love my Trek Domane + and Logan is fantastic with service!
The speed to change my tube was amazing!
Everyone is so friendly and helpful every time I go in there. The service on my bike was done quickly. They were able to suggest some products that will make riding more comfortable for me. I won't take my bike anywhere else!
The store was really nice and clean and the guys working were really helpful
Great store service in Ft Myers
Great svc
Good work by experienced mechanics!
Great service and products. Very responsive and efficient.
Very helpful and knowledgeable.
Friendly, knowledgeable staff and great selection of bicycles and accessories.
Very pleasant and informed staff
All good
Polite and great work.
Thank you.
Customer service
Easy access. Very informative. Nice sales clerk.
Everything from phone call to finished service
Excellent service
Customer service is outstanding!
We worked with Jacob, he was awesome to deal with and very patient. He showed and let us test ride several different models - and then patiently talked us thru all the features and options. We ended up buying the Verve. Great product line, and great service!
Dan & Debbie H.
What I like the must is there employees, the person that attended me was very knowledgeable, efficient and friendly. It fix my bike while I wait, it has fast, while he was fixing my bike he game me digestions about how the importance to maintain my tire pressure is.
They fixed my daughter’s flat in 15 minutes and even showed the kids a few things about how to fix bikes!
Well first of all I want to thank Jeff and John for all the hard work they put into my bike trying to get it right ... these two guys deserve the world ... they are the best .... Dani drive Trek is my go to store because of them ... also I want to thank Trek company for warranty of my bike after trying to resolve the problems with it and not having any luck after 4 months ... I do appreciate all you have done and in my book Trek is the best ...regards, Kathy Carbone
Great turn around, excellent service!
I purchased four Townie E-Bikes from Trek Naples. I dealt with Jim and Mike the Manager, and they were very helpful. I am enjoying the bikes and the exercise that I'm getting while having fun!
Everything, the bikes are unmatched in style and engineering
The service department was great! I had a flat fixed it and made a few adjustments and was on my way.