Customer Testimonials
the person (chad) who fixed the flat tire
HIGH QUALITY, EDUCATED STAFF
Bike mechanics
The last time I was in I was disappointed in in customer service and wrote a review. The manager called to follow up and resolved the issue. All of my prior visits had always been very good.
Every person that I spoke to or communicated with during my bike repair recently were totally helpful. I will recommend your services to my friends and neighbors.
Thanks, First name removed Heffernan
P.S. could you please email me a copy of my receipt. I was in such a rush that I forgot to take it with me. My email is:
Email address removed
Well built
Everyone was friendly and helpful.
Customer service
Service was quick and easy and tech was great.
Knowledgeable friendly service.
Friendly personalized service
Amazing store and super speedy repairs ! Really appreciate Joey and the other service guy who were very knowledgeable and informative on my service !
Tony was knowledgeable and very helpful. Friendly atmosphere also.
Fast service
It's a great store
The service
Great bikes and service!
Tony was very helpful an influential toward my Trek purchase.
Location of store
Trek Bicycles for sale
Wide selection of accessories
Good local team to work with for the best solutions.
I always feel I get the best and most accurate info and service.
Large selection of quality bikes with knowledgeable staff.
Fast friendly service
Excellent service! What I need, in stock! ⭐️⭐️⭐️⭐️⭐️
Personal service with a great attitude.
Friendly and professional service
Great quality of bikes and the service representatives go beyond to help and resolve the problem.
Nice help and service 🙏
The service was very fast and technician was very knowledgeable and friendly. I am super happy with the service. They have amazing deal if you buy a bike and add flat tire service it is for life. Basically for as long as you own that bike flat tire service is free. I strongly recommend this place to buy a bike or get your bike serviced there. I bought two bikes there. The first one got stolen and they were sooooo nice and kind that they transferred the first bike flat tire service from my first stolen bike I purchased to my new bike when I forgot to get it second time but came with the new one to fix flat tire. These guys take customer service to another level and it is so nice to see exceptional customer service because it is practically non existing in todays world.
My new Trek bike is great - and the service by Heath has been phenomenal. 1st time there was for the 1 month check - he fixed a few minor things with a quick turnaround and a friendly explanation. Then there was a repair per their flat tire program - the tube was replaced within an hour despite the volume of work at the shop. All this with a complete explanation and a friendly demeanor. Hats off to Heath and the store in Iona.